Sean Matthews
Front Royal
Summary
Dynamic and results-driven professional with experience in customer service and a background in team leadership and operational efficiency. Skilled in hand tool use and committed to customer service excellence. Proven ability to implement process improvements, enhancing productivity and fostering teamwork to achieve organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HVAC/plumbing Helper
Powells
08.2025 - Current
- Assisted in installation and repair of plumbing systems under supervision.
- Supported troubleshooting efforts for leaks and clogs, enhancing service quality.
- Operated hand tools and equipment to perform routine maintenance tasks safely.
- Collaborated with team members to ensure timely completion of plumbing projects.
Associate
Hang 10
03.2025 - 07.2025
- Managed daily operations to ensure efficient workflow and timely completion of tasks.
- Collaborated with cross-functional teams to streamline processes and enhance service delivery.
- Trained new associates on operational procedures, improving team performance and knowledge retention.
- Analyzed inventory levels and assisted in replenishment strategies to optimize stock management.
Team Lead
Walmart
03.2023 - 03.2025
- Led team in achieving operational goals, ensuring efficient workflow and service delivery.
- Trained new associates on procedures, safety protocols, and customer service standards.
- Implemented process improvements that enhanced productivity and reduced errors.
- Monitored inventory levels and coordinated restocking to maintain optimal stock availability.
Helper
UPS
11.2022 - 01.2023
- Assisted in loading and unloading packages efficiently to maintain workflow.
- Operated manual and electric pallet jacks for safe material movement.
- Collaborated with team members to ensure timely package delivery schedules.
- Maintained cleanliness and organization of work area to enhance safety compliance.
Education
High School Diploma -
Rock Ridge
Ashburn 06.2020
Skills
- Hand tool use
- Pipe threading
- Equipment safety
- Customer service and care
- Teamwork and professionalism
- Teamwork and loyalty
Certification
EPA 608 universal
Timeline
HVAC/plumbing Helper
Powells
08.2025 - Current
Associate
Hang 10
03.2025 - 07.2025
Team Lead
Walmart
03.2023 - 03.2025
Helper
UPS
11.2022 - 01.2023
High School Diploma -
Rock Ridge