Sean McCullen
Richmond,VA
Summary
Motivated and customer focused service professional with 10 years of experience in fast paced dining and hospitality environments, including bartending, serving, and supervisory roles. Adept at delivering exceptional service, ensuring guest satisfaction, and working collaboratively with team members. Strong multitasking abilities, effective communication skills, and a proven ability to work collaboratively in high-pressure settings. Committed to maintaining cleanliness, organization, and a positive customer experience.
Overview
4
4
years of professional experience
Work History
Essentials Associate
Ellwood Thompsons
Richmond, VA
01.2025 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Leslie Tejeda, Assistant Manager (804) 359-7525
Bartender
The Deadrise
Hampton, VA
06.2025 - 01.2026
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Phoebe Jayne, Manager (757) 788-7190
Deli and Bakery Associate
Langley AFB Commissary
Hampton, VA
04.2024 - 05.2025
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Collected, arranged, and input information into database system.
- Tesha Houston, Manager (757) 232-2523 / Cecelia Saxon, Manager (850) 844-8953
Lead Server
Chamberlin Hotel
Hampton, VA
04.2022 - 04.2024
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
- Julie Yacoby, Manager (586) 248-2652
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA05.2027
Associates of Social Science - undefined
Thomas Nelson Community College
Hampton, VA03-2025
High school Diploma -
Poquoson High School
Poquoson, VA06.2017
Skills
- Strong multitasking
- Team player attitude
- Highly reliable
- Professional appearance
- Clear and effective communication
- Inventory
- ABC standards
- Suggestive selling
- Food service
- Menu memorization
- Customer service
- Point of sale systems
Timeline
Bartender
The Deadrise
06.2025 - 01.2026
Essentials Associate
Ellwood Thompsons
01.2025 - Current
Deli and Bakery Associate
Langley AFB Commissary
04.2024 - 05.2025
Lead Server
Chamberlin Hotel
04.2022 - 04.2024
Associates of Social Science - undefined
Thomas Nelson Community College
Bachelor of Science - Psychology
Virginia Commonwealth University
High school Diploma -
Poquoson High School