Who is Sean Smith? Currently a well-qualified, results driven Realtor with proven success in achieving goals for first time home buyers to seasoned investors. Highly proficient in building lasting relationships with clients who were once customers and team members to further company and personal goals. Ready to leverage training and experience to take on new professional challenges. I have an extensive background in sales with exceptional marketing skills from retail to property sales. Most consider me an enthusiastic professional with drive and determination to succeed in any new business development. Also, I am an excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.
Overview
19
19
years of professional experience
Work History
Realtor
Pearson Smith Realty
06.2018 - Current
Licensed Realtor
Pearson Smith Realty
West Virginia & Virginia
April 2018 - Present
Client Representation: Expertly guided buyers and sellers through every phase of the real estate transaction, from initial consultation to closing, ensuring a seamless and efficient process tailored to individual needs and market conditions.
Market Expertise: Conducted thorough market analyses to provide clients with accurate property valuations, trend insights, and competitive pricing strategies. Utilized local market data and industry reports to advise on optimal buying and selling decisions.
Marketing Strategy Development: Designed and implemented customized marketing strategies for property listings, including professional photography, virtual tours, and compelling property descriptions. Managed online and offline advertising campaigns, leveraging social media, MLS listings, and real estate platforms to maximize property exposure.
Property Staging and Presentation: Coordinated property staging and visual enhancements to improve marketability. Collaborated with staging professionals and interior designers to create appealing and market-ready homes.
Transaction Coordination: Oversaw all transaction details, including drafting and negotiating contracts, managing offers and counteroffers, and ensuring compliance with local real estate regulations. Coordinated inspections, appraisals, and repairs, and facilitated communication between buyers, sellers, and third-party professionals.
Client Communication: Maintained consistent and clear communication with clients throughout the transaction process. Provided regular updates on market conditions, offer statuses, and closing timelines, addressing any concerns promptly and professionally.
Open Houses and Showings: Organized and hosted open houses and private showings to showcase properties effectively. Prepared detailed property information packets and answered prospective buyers' questions to facilitate informed decision-making.
Regulatory Compliance: Ensured adherence to all state and federal real estate regulations, including disclosure requirements, fair housing laws, and contractual obligations. Stayed current with changes in real estate laws and best practices in both West Virginia and Virginia.
Negotiation and Problem-Solving: Negotiated terms and conditions on behalf of clients, striving to achieve favorable outcomes while managing and resolving any issues that arose during the transaction process.
Network Development: Built and maintained a strong network of real estate professionals, including mortgage brokers, home inspectors, appraisers, and contractors, to support smooth transactions and provide clients with reliable recommendations. I have successfully closed over 100 Transactions and sold over 30 million dollars in property!
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
Multi-Unit Manager
Sleepy's The Mattress Professionals
06.2011 - 05.2018
Trained all incoming sales team members.
Contacted customers by phone and email in response to inquiries.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Promptly resolved all customer requests, questions and complaints.
Built relationships with customers and the community to establish long-term business growth.
Attended sales training camp and brought best practices leadership back to the company.
Built relationships with customers to increase likelihood of repeat business.
Engaged with customers in a sincere and friendly manner.
Contacted other store locations to determine merchandise availability.
Responded to customer questions and requests in a prompt and efficient manner.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Wrote sales slips and sales contracts.
Negotiated prices, terms of sale and service agreements.
Created proposals for new and repeat customer business transactions.
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 80% success rate.
Consistently hit and exceeded sales goals by 20%.
Achieved 105% of monthly quota and grew sales to $227 K within three months, earning title as top representative in the district.
Created a culture of accountability across all units by setting clear expectations for team members at every level within the organization.
Collaborated with cross-functional teams to drive continuous improvement initiatives throughout all locations.
Increased overall efficiency by streamlining operations and implementing standardized processes across multiple units.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Manager
Rent-A-Center
09.2008 - 05.2011
Built relationships with customers to increase likelihood of repeat business.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Engaged with customers in a sincere and friendly manner.
Wrote sales slips and sales contracts.
Recommended merchandise to customers based on their needs and preferences.
Effectively led a seasoned team of partner managers and account coordinators.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Negotiated prices, terms of sale and service agreements.
Created sales contacts with on- and off-premise accounts.
Organized joint sales calls with current customers and outside vendors.
Contacted regular and prospective customers to explain product features and solicit orders.
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Obtained and evaluated credit information about prospective customers.
Sales Associate
Radio Shack
01.2006 - 09.2008
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Wrote sales slips and sales contracts.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.
Store Inventory
Acquired product knowledge of 5 different cellular phone companies.
Store key-holder
Education
High School Diploma -
Jefferson High School
Charles Town, WV
2005
Skills
Goal-oriented
Accomplished manager
Positive and upbeat
Analytical problem solver
Decisive
Empowers high-performing sales teams
Trained in consumer marketing
Extensive personal network
Team leader
Sales experience
Staff training and development
Superior verbal and written communication skills
Calm under pressure
Composed
Natural leader
Strong collaborator
Positive reinforcement
Effective time management
Excellent communication skills
Friendly demeanor
Strong work ethic
Outstanding interpersonal skills
People-oriented
Customer service-oriented
Powerful negotiator
Organized
Customer service
Management collaboration
Networking skills
Highly competitive
Self-motivated
Timeline
Realtor
Pearson Smith Realty
06.2018 - Current
Multi-Unit Manager
Sleepy's The Mattress Professionals
06.2011 - 05.2018
Assistant Manager
Rent-A-Center
09.2008 - 05.2011
Sales Associate
Radio Shack
01.2006 - 09.2008
High School Diploma -
Jefferson High School
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