Sean Volz
Sterling
Summary
Detail-oriented student and shift leader with strong skills in customer service, teamwork, and leadership. Proven ability to troubleshoot effectively and communicate clearly. Thrives in high-pressure environments, ensuring smooth operations and team cohesion.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
&pizza
Sterling
05.2024 - Current
- Managed inventory levels and restocked supplies as needed.
- Supervised team members during shifts to ensure efficient service.
- Trained new staff on customer service standards and operational procedures.
- Assisted in maintaining cleanliness and organization of the work area.
- Handled customer inquiries and resolved issues promptly and professionally.
- Monitored food safety practices to ensure compliance with health regulations.
Customer Service Representative
Domino's Pizza
Sterling
10.2022 - 05.2024
- Supported customers in making informed menu choices through extensive product knowledge.
- Sustained cleanliness and orderliness in service areas throughout work shifts.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Potomac Falls Highschool
Sterling, VA06-2024
Associate of Applied Science - Data Center Operations/Engineering Technology
Northern Virginia Community College
Annandale, VASkills
- Team supervision
- Troubleshooting issues
- Conflict resolution
- Effective communication
- Follow-up procedures
- Problem solving
Certification
OSHA 10-hour General Industry Safety and Health
Timeline
Shift Leader
&pizza
05.2024 - Current
Customer Service Representative
Domino's Pizza
10.2022 - 05.2024
High School Diploma -
Potomac Falls Highschool
Associate of Applied Science - Data Center Operations/Engineering Technology
Northern Virginia Community College