Selena Jones
Dillwyn
Summary
Dynamic Assistant Store Manager with a proven track record in team leadership and exceptional customer service. Expertise in operational management and inventory control drives efficiency and enhances customer satisfaction. Results-oriented Assistant Store Manager with extensive experience in managing daily operations, supervising staff, and training new employees. Known for effective communication and problem-solving skills, contributing to high-performance teams and exceptional customer experiences. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
30
30
years of professional experience
Work History
Assistant Store Manager
Apb Manager
530 neff avenue
03.2021 - Current
- Assisted in managing daily store operations and staff schedules.
- Supervised team members to ensure high-quality customer service.
- Trained new employees on company policies and procedures.
- Coordinated inventory management and restocking efforts effectively.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained accurate records of sales transactions and inventory levels.
- Supported sales initiatives through promotional activities and events.
Assistant Store Manager
Cooper Interprises
Lynchburg
08.2003 - 02.2021
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized weekly meetings with department heads to review progress on key objectives.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Shift Manager
Russell Interprises
Farmville
07.1996 - 03.2003
- Coordinated shift schedules to meet staffing needs and operational demands.
- Trained new staff on procedures and safety protocols in the workplace.
- Helped employees accomplish tasks during peak periods.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
- Resolved conflicts between staff members in a professional manner.
- Directed and led employees and team members on effective operations, methods and procedures.
Education
High School Diploma -
Prince Edward High School
Farmville, VA06-1999
Skills
- Inventory management
- Customer service
- Sales forecasting
- Staff training
- Financial reporting
- Visual merchandising
- Team leadership
- Problem solving
- Time management
- Effective communication
- Relationship building
Accomplishments
National Honor Society
Timeline
Assistant Store Manager
Apb Manager
03.2021 - Current
Assistant Store Manager
Cooper Interprises
08.2003 - 02.2021
Shift Manager
Russell Interprises
07.1996 - 03.2003
High School Diploma -
Prince Edward High School