Semko Azadikhah
Manassas,VA
Summary
I'm a seasoned professional experienced in the robotics and tech industry. I have a passion for all things related to technology, and my expertise lies in the fields of robotics and data centers, specifically in AWS and Microsoft technologies.
My journey in the robotics industry began as a robotic service engineer, where I was involved in fixing and maintaining, and implementing solutions for complex engineering challenges for our robotic systems at Fabric. Over the years, I have honed my skills and gained extensive experience in managing and maintaining data centers, including installation, configuration, and troubleshooting of hardware and software systems.
I have a deep understanding of AWS and Microsoft data center technologies and have worked extensively with various systems and platforms, including AWS EC2, S3, VPC, and Microsoft Azure. My experience in these technologies has allowed me to deliver high-quality solutions and services to clients, ensuring their systems run optimally and securely.
As a robotics and data center professional, I am committed to providing exceptional service and support to clients, ensuring that their operations run smoothly and efficiently. I thrive in challenging and fast-paced environments and am always seeking new and innovative solutions to complex problems.
I am constantly learning and staying up-to-date with the latest advancements in technology, and I am excited to continue contributing to the growth and success of the robotics and tech industry. If you're looking for a highly skilled and experienced robotics and data center professional with a strong background in AWS and Microsoft technologies, please don't hesitate to reach out. I'd love to connect with you!"
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Program Manager (Internship)
Microsoft
03.2024 - 06.2024
- Successfully completed a 4-month internship, gaining extensive program management experience
- Delivered multiple site deployments and implementations across the Americas region
- Coordinated with multiple teams globally to ensure seamless project execution and delivery
- Collaborated extensively to resolve issues and deliver data centers for Microsoft
- Managed project timelines, budgets, and resource allocation to ensure projects stayed on track
- Utilized Agile methodologies to enhance project efficiency and adaptability
- Conducted risk assessments and developed mitigation strategies to minimize project disruptions
- Facilitated stakeholder meetings to ensure alignment and clear communication of project goals and progress
- Created and maintained detailed project documentation, including status reports and project plans.
Information Technology Support Engineer
Microsoft
11.2022 - Current
- Maintained and operated data center equipment, ensuring optimal performance of servers, storage systems, network equipment, and other hardware
- Troubleshooted and resolved issues with data center equipment or systems, including running diagnostic tests, replacing failed components, and troubleshooting network connectivity issues
- Installed and configured new hardware and software in the data center, including setting up servers, configuring network switches, and installing operating systems and software applications
- Regularly monitored system performance to identify potential issues and take corrective action as necessary
- Maintained accurate documentation of all activities related to the data center, including equipment installations, repairs, and maintenance
- Ensured data center security and compliance with all relevant regulations and standards.
System Engineer
Wipro
08.2022 - 11.2022
- Collaborated with architects and engineers to assess customer requirements and develop Elasticsearch Stack solutions
- Followed life cycle processes to move solutions from DEV to UAT to Production
- Enforced code quality and governance processes for API development and services
- Participated in group sessions and agile sprint daily meetings to track progress
- Configured and maintained Linux-based operating system files in support of Elasticsearch products
- Documented installation and configuration for production deployment
- Tested data flows, troubleshot issues, and monitored solution and server health to maximize performance and minimize downtime
- Developed and managed effective working relationships with other departments and personnel
- Provided on-call support.
Robotic Service Engineer
Fabric, Formerly Commonsense Robotics
01.2018 - 11.2021
- Monitored and maintained technical performance of Fabric's robotic systems
- Provided onsite support and 2nd tier troubleshooting
- Repaired and executed preventative maintenance measures on robots
- Investigated and resolved stoppage of robot operations, including escalation to off-site support
- Monitored robot and operator station performance using data visualization software
- Deployed latest software versions to robots as needed
- Communicated with 3rd tier support, engineering, and software team of any system anomalies and/or persistent issues
- Adhered to safety standards including local and national codes, with an emphasis on employee safety
- Maintained and met organizational standards in the highest regard.
Data Center Operations Support Engineer
Amazon Web Services
01.2014 - 01.2018
- Red Hat Enterprise Linux server root cause analysis via multiple troubleshooting techniques
- IDF/MDF installation/cabling troubleshooting of Dark Fiber and DWDM line cards
- Wiped/upgraded/configured Out Of Band and production switches
- Installed, tested, and replaced fiber and copper cable/components
- Provided technical escalation path for teams at our cluster
- Remediated hardware issues (e.g., MOBOs, CPUs, GPUs, HDDs, NICs, NVMe, RAID, rPDUs, SSDs, etc.)
- Handled Large Scale Events in a 24x7 mission-critical environment
- Responded to on-call duties to restore urgent customer services, involving engaging Support/Network Engineers to isolate complex issues
- Worked on different network fabric of AWS including EC2, EBS, PROD, S3; provisioned host servers using Amazon Linux and RHEL 5.3 versions
- Collaborated with peers and different teams on tasks requiring two-person verification
- Demonstrated leadership by acting as POC for technical matters and trained new hires
- Managed work and priorities through Remedy ticketing system and Amazon's proprietary ticketing system called Boost.
Advanced Repair Agent
Geek Squad
01.2014 - 01.2018
- Supervised multiple associates when required
- Repaired hardware (Windows and Mac) for new or existing clients
- Built client relations through product knowledge, services, and honesty
- Repaired software (Windows and Mac) issues for new or existing clients
- Identified and removed viruses and malware using Geek Squad certified software
- Performed maintenance, on-site setup, removal of adware/trial version software, and optimization of storage space and processors
- Provided tech support over the phone or on-site for new or existing clients and resolved problems timely
- Provided sales support to help clients upgrade software, hardware, or purchase new workstations.
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT07.2027
Skills
- Robotics Maintenance and Troubleshooting
- Robotic Systems Performance Monitoring
- Preventative Maintenance for Robots
- Software Deployment on Robotics Systems
- Troubleshooting and Problem Resolution
- Documentation and Compliance
- Risk Assessment and Mitigation
- Stakeholder Communication
- Team Coordination and Collaboration
- Technical Support
- Linux and Windows Operating Systems
- Cloud Computing (AWS, Microsoft Azure)
- Virtualization Technologies
- IT Security and Compliance
- Process Improvement
- Performance Monitoring
- Incident Management
- Customer Service and Support
- Technical Writing
- Software Development Life Cycle (SDLC)
- Data Analysis and Visualization
- Server Configuration and Maintenance
- Networking Protocols and Services
- Change Management
Certification
Microsoft Certified: Azure AI Engineer Associate
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Cybersecurity for Robotics, Automation, and Mechatronics
Fundamentals of Agile Project Management
Fundamentals of Predictive Project Management
Microsoft Certified: Azure AI Fundamentals
Microsoft Certified: Azure Fundamentals
Data Landscape of GenAI for Project Managers
The Basics of Scrum
Timeline
Technical Program Manager (Internship)
Microsoft
03.2024 - 06.2024
Information Technology Support Engineer
Microsoft
11.2022 - Current
System Engineer
Wipro
08.2022 - 11.2022
Robotic Service Engineer
Fabric, Formerly Commonsense Robotics
01.2018 - 11.2021
Data Center Operations Support Engineer
Amazon Web Services
01.2014 - 01.2018
Advanced Repair Agent
Geek Squad
01.2014 - 01.2018
Bachelor of Science - Business Administration
Western Governors University
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