SENA A. WHEELER
Fredericksburg
Summary
Experienced Human Resources Manager and Military Veteran with over 18 years of experience. Accomplishes measurable results while leading many different teams in fast paced environments. Possesses a comprehensive background in the day-to-day administration and implementation of policies and programs. Highly motivated with strengths also in property management, youth development and court proceedings. Experienced leader with strong background in managing complex projects and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Law Enforcement / Force Protection
Department of the Army
Fort Belvoir, VA
03.2023 - Current
- Managing gate entries, checking credentials, conducting vehicle inspections, and patrolling installation perimeters and flight lines.
- Implementing strict threat protocols (like changing FPCON levels), performing random anti-terrorism measures, and mitigating structural vulnerabilities.
- Serving as first responders to accidents, disaster scenes, and active threats, which can involve the use of lethal or non-lethal force.
- Securing crime scenes, detaining suspects, collecting evidence, and enforcing traffic and base regulations.
- Escorting non-military contractors, handling military working dogs (MWD), and executing protective service details for high-risk individuals.
- Must be U.S. citizens eligible for a DoD security clearance, with a clean legal and moral record.
- Ability to pass stringent physical fitness and medical standards.
- Must complete continuous training in weapons handling, evasive driving, and the legalities surrounding the use of force.
- Often requires working 24/7 rotating shifts, including nights, weekends, and holidays
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Private Property Manager
Riches LLC
Fredericksburg, VA
11.2022 - Current
- Advertise vacant units, conduct property tours, screen applicants, and negotiate or enforce lease agreements.
- Schedule routine property inspections, coordinate with vendors/contractors for repairs, and handle emergency maintenance requests.
- Act as the primary point of contact for tenant complaints, process lease renewals, and manage the eviction process when necessary.
- Ensure all operations, evictions, and safety standards adhere to Fair Housing laws and local landlord-tenant regulations
- Establish competitive rental rates, collect monthly rent, and pursue delinquent payments.
- Maintain detailed financial records, prepare annual operating budgets, track expenses, and summarize economic trends for property owners
- Ability to multitask, manage vendor schedules, and track multiple tenant files.
- Strong communication skills for conflict resolution and positive tenant relations.
- Deep understanding of real estate markets, landlord-tenant laws, and financial reporting.
- Oversaw property operations, ensuring compliance with regulations and company policies.
Shift Supervisor
Starbucks
Fredericksburg, VA
10.2022 - 02.2024
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Supervised daily operations, ensuring adherence to quality standards and efficient workflow.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Executes store operations during scheduled shifts.
- Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
- Utilizes operational tools to achieve operational excellence during the shift.
- Trained and mentored team members on customer service excellence and product knowledge.
Appraisal Assistant
Murray Appraisal
Spotsylvania, VA
08.2018 - 07.2019
- Customer Services
- Working One-on Ones with clients
- Perform detailed inspections on property to determine value, factoring dates, quality, and age of property
- Compile research in detailed reports
- Demonstrate ability to analyze a problem coherently and provide precautionary advice before a purchase
- Compare Value of house to comparative homes to determine appraisal value
- Assisted in preparing appraisal reports and documentation for client review.
- Conducted property research using various databases and online platforms.
- Coordinated communication between appraisers and clients, enhancing service delivery.
- Reviewed comparable properties to provide accurate market analysis support.
Human Resources Manager/ Marketing
Whatever It Takes Fitness
Fredericksburg, VA
08.2015 - 06.2022
- Designed, Organize and Promote activities to meet customer demand
- Finances/ Banking/ Payroll (QuickBooks)
- Audited and balanced accounts with processing account statements
- Responded and resolved over 200 clients financial inquires, issues and complaints
- Managed company organizational structure, roles and responsibilities
- Develop schedules and routines to fit client’s and Trainers needs
- Developed and implemented employee engagement initiatives to enhance workplace culture.
- Scheduled candidates interviews and pre managed all pre-employment assessments
- Led recruitment strategies to attract top talent and streamline onboarding processes.
- Work with team members 1 on1 and in small groups
- Contracts/ Flyers / Posters
- Handling all administration and Marketing for business including but not limited to sending and responding to emails, social media accounts, answering and returning phone calls and one on one meeting with investors and potential clients.
COO, Event Coordinator
V.I.B.E.S Vibes and Paint
Fredericksburg, VA
05.2018 - 03.2020
- Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organizing vendors, and managing take-down.
- Building Event Contracts
- Communicating with marketing team to create effective advertisements for each event
- Streamlined operational workflows, enhancing productivity across multiple departments.
- Anticipating and planning for possible different scenarios.
- Led cross-functional teams to achieve strategic goals and improve project outcomes.
- Creating sales opportunities for future events during client liaisons and during events.
- Ability to delegate event planning tasks to other staff members where necessary.
- Strong knowledge of venues and vendor offerings while taking clients on tours of venue possibilities.
- Coordinating event entertainment, including music, performers, and guest speakers.
- Attentive to the value of staying under budget while planning event specifications.
- Issuing invoices and collecting payments in a timely manner and creating comprehensive and readable financial reports.
Human Resource Sergeant
National Guard Active Duty- Fort Belvoir
Fort Belvoir, VA
08.2009 - 09.2019
- Prepare and maintain personnel files using Army Records Information Management System (ARIMS).
- Process promotion requests and schedule promotion ceremonies accordingly.
- Conduct exit interviews and ensure that necessary paperwork for retirement and medical benefit is completed.
- Plan, prepare and execute administrative duties such as supply requisitions, distribution of correspondence, preparing and maintaining personnel files, placing orders and screening calls and emails.
- Ensure all subordinate personnel offices keep Soldier’s within the guidelines that have been set by local contractors, for all leaves that are taken outside of deployed theaters
- Update, prepare and review benefits, entitlements and other personal affairs with personnel via phone, email or walk-in.
- Site Security Manager over DEERS/Rapids operations for entire Multi National Task Force East in Kosovo
- Prepares, initiates and processes documentation for issuance of Common Access Cards (CAC) for both military and DoD contractors
- Assisting Soldiers with their education benefits and bonuses, with but not limited to GI Bill and Tuition Assistance
- Developed and implemented training programs to improve employee performance and retention rates.
Program Leader/Counselor for SACC program
YMCA
Fredericksburg, VA
08.2016 - 08.2018
- Design, plan and implementing age appropriate developmental activities and programs;
- Sight and sound supervision of school age children.
- Supervises assigned staff and volunteers.
- Mentored staff on best practices for youth development and program delivery.
- Assures compliance with state and local regulations as they relate to childcare
- Maintaining and monitoring site and equipment
- Maintaining children administrative data
- Led program development and implementation to enhance community engagement and participation.
Human Resources Sergeant
Army Reserves- Fort Meade
Fort Meade, MD
10.2004 - 11.2007
- Provides advice, counsel, and assistance to the commander/detachment commander and unit staff pertaining to military human resources administration.
- Interprets and implements service major command, National Guard, and state regulations, instructions, policies and precedents pertaining to the full range of human resources actions.
- Plans, organizes, and administers the military human resources program for the Battalion.
- Provides assistance on various accounting and finance issues to assist members in military pay and military travel pay issues, problems, and matters relative to temporary duty, basic military training, technical training, annual training, special training, and other active duty requiring special orders.
- Developed and implemented training programs to enhance employee skills and performance.
Education
Bachelor of Arts - Child Development, Human Resources Management
University Of Arizona
Skills
- Proficient in written and oral communication
- Valuation analysis skills
- Targeted local outreach
- Networking expertise
- Client relationship management
- Strong public speaking abilities
- Experienced in Microsoft Office applications
- Risk assessment
- Experienced in QuickBooks software
- Proficient in typing at 50 WPM
- Efficient data input
- Accounts payable management
- Report writing
- Organization and Multi-Tasking
- Training & Leadership Development
- Program development and support
- Secret Clearance
- Youth program development
- Great Customer Service
- Appraisal software proficiency
Certification
- Human Resources Specialist Course—Certificate
- Privacy Act and HIPAA Operations Training—Certificate
- Unit Administrative Certification Course – Certificate
- Sexual Assault Certification Course – Certificate
- Equal Opportunity Certification Course – Certificate
- Personal Training/ Nutrition Certification (Completes in September 2017)
- CPR/First Aid Certification
Timeline
Law Enforcement / Force Protection
Department of the Army
03.2023 - Current
Private Property Manager
Riches LLC
11.2022 - Current
Shift Supervisor
Starbucks
10.2022 - 02.2024
Appraisal Assistant
Murray Appraisal
08.2018 - 07.2019
COO, Event Coordinator
V.I.B.E.S Vibes and Paint
05.2018 - 03.2020
Program Leader/Counselor for SACC program
YMCA
08.2016 - 08.2018
Human Resources Manager/ Marketing
Whatever It Takes Fitness
08.2015 - 06.2022
Human Resource Sergeant
National Guard Active Duty- Fort Belvoir
08.2009 - 09.2019
Human Resources Sergeant
Army Reserves- Fort Meade
10.2004 - 11.2007
Bachelor of Arts - Child Development, Human Resources Management
University Of Arizona