Serena Hurdle
Hampton
Summary
Dedicated Medical Assistant with a proven track record at Riverside Regional Medical Center, showcasing expertise in medical terminology and exceptional patient care. Excelled in maintaining HIPAA compliance and enhancing patient trust through compassionate communication. Demonstrated professionalism in managing clinical documentation and improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Riverside Regional Medical Center
08.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Associate Degree Medical Assistanting - Medical Assistance
Ecpi University, Newport News VA
Newport News, VA05.2021
Skills
- Customer service
- Medical terminology knowledge
- Patient scheduling
- HIPAA compliance
- EMR / EHR
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Sterile technique
- Trustworthy companion
- Adaptable
- Complex Problem-solving
- Prioritizing stat orders
- Specimen labeling
- Electrocardiographic rhythm recognition
- Valid state driver's license
- Professional bedside manner
Timeline
Medical Assistant
Riverside Regional Medical Center
08.2021 - Current
Associate Degree Medical Assistanting - Medical Assistance
Ecpi University, Newport News VA
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