Seth Nettey
Woodbridge
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
Night Chaparone
Student Watchers (part time)
Dulles
04.2024 - Current
- Performed regular security patrols of the premises, checking for any suspicious activity or kids out of their rooms.
- Prepared detailed incident reports for review by management following any security-related incidents.
- Held keys for restricted areas and monitored access throughout shifts.
- Conducted routine checks on all doors and windows to ensure they were close.
- Provided assistance to customers who experienced difficulties while on the premises for students.
- Remained alert at all times while on duty, responding swiftly.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Customer Service Representative/ Front Desk Representative
Robert Half (part time)
Mclean
04.2023 - Current
- Served as first point of contact for residents and guests at prestigious condominium property.
- Delivered exceptional customer service while maintaining welcoming environment.
- Greeting and assisting visitors to address inquiries and enhance experiences.
- Coordinated resident services to ensure smooth operational flow.
- Utilized strong communication and organizational skills to support customer-centric initiatives.
Customer Service Representative
ITCON/FEMA/HOMELAND SECURITY
Tyson Corner
10.2022 - Current
- Provided customer service to callers seeking government assistance for natural disaster relief.
- Interacted with customers through phone, email, and in-person to deliver support and information.
- Collected and entered data for services efficiently.
- Resolved customer inquiries and complaints, escalating issues to specialists when necessary.
- Ensured timely actions were taken to address customer problems and concerns.
- Maintained accurate records of customer interactions, including inquiries and feedback.
- Executed additional related duties as assigned.
Care Coordinator/Office Staffing Manager/Billing
Serenity Home Health Care Agency
Warrenton
09.2021 - 01.2022
- Managed comprehensive staffing needs including recruitment, training, and retention of employees.
- Conducted interviews and hired qualified candidates based on screening and assessments.
- Oversaw job application channels to identify and attract new talent efficiently.
- Maintained extensive networks to ensure rapid fulfillment of open positions with top candidates.
- Supervised Aide clock-ins and clock-outs through EVV to enhance operational efficiency.
- Provided oversight within Home Health Agency program to optimize fiscal systems for billing resolution.
- Maintained communication with third-party payers and HMOs regarding patient documentation requests.
- Monitored invoice payments, made collection calls, and recommended fiscal adjustments to leadership.
Photographer/Sales Associate
Huber Motor Cars (Mercedes Benz)
Fredericksburg
07.2021 - 09.2021
- Utilizing inventory reports to identify vehicles needing photography that are available on the dealer's lot.
- Printing vehicle's window stickers and buyers guides via dealer's inventory portal.
- Obtaining keys for vehicles ready for photos.
- Locating and professionally staging each vehicle for photography.
- Capturing the desired amounts of photos in precise order of a pre-specified photo package of dealer's request.
- Photographing the highest quality of photos using great attention to detail and lighting.
- Uploading photos through our company's portal to the corresponding vehicle.
- Archive daily work with lot service reports.
- Maintaining an in depth understanding of best practices and procedures for photography.
- Checking in/out and maintaining a professional relationship with dealership management.
Security Officer
Allied Universal
Alexandria
04.2021 - 06.2021
- Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
- Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
- Triaged problems quickly and provided precise and clear information while working under minimum supervision.
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Communicated with supervisors regarding any unusual activity or issues observed among inmates.
- Monitored and authorized entrance and departure of employees, visitors and other persons.
Photographer
Lifetouch National Photography
Herndon
02.2020 - 05.2020
- Photographed students for their year book photos and picture day photos.
- Set up precise photographic measurements and control equipment.
- Explained price and package details to parents, staffs and students.
- Collaborated with clients to guarantee satisfaction with photos.
- Improvised photographic methods and techniques.
Graphic Designer, Transcriptionist
Old Dominion University
Norfolk
09.2018 - 11.2019
- Company Overview: Center of learning and teaching. The CLT serves the University by assisting faculty members to use and integrate technology into the teaching/learning process to students taking online courses.
- I was employed as a graphic designer and also trained as a transcriptionist to recognize errors in the online courses and notice my supervisor so they can be corrected to make the online teaching and learning efficient and effective.
- Generated digital image files for use in digital and traditional printing.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Center of learning and teaching. The CLT serves the University by assisting faculty members to use and integrate technology into the teaching/learning process to students taking online courses.
Mover and Packer
Quality Services Moving
Lorton
05.2018 - 08.2018
- Mostly helped military personnel and civilians pack and move out.
- Followed customer instructions about placement of items and special considerations for handling.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Walked through customer sites with checklists to verify job completion.
- Reported defective materials to department supervisors for immediate remediation.
- Assembled finished product for shipment by packing, crating, loading and securing items.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Cashier/Customer Service
FOOD LION
Dumfries
10.2017 - 02.2018
- Provides customers with the best service by taking their payments for the goods they purchase and providing them with the exact change after their purchase.
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
- Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
Education
Bachelor of Science - Computer And Information Sciences
Old Dominion University
Norfolk, VA06-2022
High School Diploma -
Freedom High School
Woodbridge, VA06-2018
Skills
- Incident reporting
- Data entry
- Operational efficiency
- Communication skills
- Problem solving
- Time management
- Conflict resolution
- Attention to detail
- Active listening
- Excellent communication
- Friendly, positive attitude
Timeline
Night Chaparone
Student Watchers (part time)
04.2024 - Current
Customer Service Representative/ Front Desk Representative
Robert Half (part time)
04.2023 - Current
Customer Service Representative
ITCON/FEMA/HOMELAND SECURITY
10.2022 - Current
Care Coordinator/Office Staffing Manager/Billing
Serenity Home Health Care Agency
09.2021 - 01.2022
Photographer/Sales Associate
Huber Motor Cars (Mercedes Benz)
07.2021 - 09.2021
Security Officer
Allied Universal
04.2021 - 06.2021
Photographer
Lifetouch National Photography
02.2020 - 05.2020
Graphic Designer, Transcriptionist
Old Dominion University
09.2018 - 11.2019
Mover and Packer
Quality Services Moving
05.2018 - 08.2018
Cashier/Customer Service
FOOD LION
10.2017 - 02.2018
Bachelor of Science - Computer And Information Sciences
Old Dominion University
High School Diploma -
Freedom High School
Similar Profiles
VISHAL JVISHAL J
Fitness Area Assistant at Student Recreation center, Rowan University (Part Time)Fitness Area Assistant at Student Recreation center, Rowan University (Part Time)
Najad VattakandyNajad Vattakandy
Cyber Security at Student Part-TimeCyber Security at Student Part-Time
BİLGEHAN KAMBERBİLGEHAN KAMBER
Erciyes University Computer Centre - BAUM at Part Time StudentErciyes University Computer Centre - BAUM at Part Time Student
Rachel RobinsonRachel Robinson
Waitress Trainer at Acapulco's Mexican GrillWaitress Trainer at Acapulco's Mexican Grill
Jeremiah VannJeremiah Vann
Operations Lead at At HomeOperations Lead at At Home