- Music and live entertainment
- Sports, including baseball, basketball, and football
- Outdoor activities and recreation
- Cars and mechanical work
- Strength training and fitness
- Cooking and grilling
- Strategy Games
Seth Thomason
Jeffersonton
Summary
Motivated and versatile Communications and Public Relations student with experience in customer service, team leadership, and public outreach across diverse industries, including automotive, food service, retail, and parks and recreation. Skilled in verbal and written communication, relationship building, event coordination, and problem solving under pressure. Proven ability to adapt in fast paced environments while maintaining professionalism and attention to detail. Actively involved in PRSSA and Epsilon Nu Tau, and have experience in community leadership programs such as Athlete to Athlete and PEER, demonstrating a strong commitment to ethical communication and inclusive engagement.
Overview
8
8
years of professional experience
Work History
Upper Bay Technician
Jiffy Lube Multicare
12.2024 - Current
- Performed comprehensive basic maintenance services, including brake jobs, tire services, wiper replacements, fluid exchanges, and spark plug replacements
- Completed oil changes, filter replacements, and multi-point inspections efficiently and accurately
- Assisted in diagnosing minor mechanical issues and communicated repair needs to service advisors
- Ensured a safe, clean, and organized work environment while adhering to company protocols
- Delivered fast, reliable service as part of a collaborative team in a high-volume automotive setting
CSA
Jiffy Lube Multicare
05.2024 - 12.2024
- Greeted customers and performed multi-point inspections in order to recommend appropriate maintenance and repair services
- Provided clear explanations of services recommended and their pricing, ensuring customers understood and left satisfied
- Managed point of sale transactions, processed payments, and maintained accurate service records
- Coordinated with technicians to ensure timely eff,efficient, and quality service delivery
- Promoted additional services and special offers, contributing to sales goals and customer retention
Retail Sales Associate
New Balance Factory Store
05.2023 - 05.2024
- Assisted customers with product selection, sizing, and fit to ensure comfort and performance
- Maintained in-depth knowledge of footwear and apparel to provide expert recommendations
- Processed sales transactions, returns, and exchanges using point-of-sale system
- Restocked merchandise, maintained clean displays, and ensured a well-organized sales floor
- Delivered high-quality customer service, contributing to a positive shopping experience and repeat business
Lube Technician
Take 5 Oil Change
09.2022 - 05.2023
- Performed oil changes, fluid checks, and basic automotive maintenance in a fast-paced environment
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Educated customers on vehicle maintenance needs and recommended appropriate services
- Maintained cleanliness and safety standards in service bays and customer areas
- Operated a point-of-sale system to process transactions and handle customer payments
- Worked collaboratively with team members to ensure efficient and high-quality service
Indoor Lifeguard
Loudoun County Public Schools
07.2019 - 01.2023
- Monitored the pool and the pool deck to ensure the safety of all patrons
- Enforced facility rules and responded quickly to emergencies, providing first aid and CPR as needed
- Maintained a clean and safe pool environment, including cleaning bathrooms, pool deck and vacuuming the pool
- Participated in ongoing safety training and emergency drills
Seasonal Assistant Pool Manager
Loudoun County Parks and Recreation
05.2021 - 04.2022
- Maintained filtration system and other systems within the facility
- Supervised daily pool operations, including enforcing safety protocols and monitoring chemical level
- Assisted in training lifeguards and recreation aides to ensure efficient and safe operations
- Enforced health and safety regulations and responded to emergencies
- Handled customer service issues and ensured a positive and safe experience for all patrons
- Supported planning and execution of programs and community events
Food Waiter
Glory Days Grill
09.2021 - 01.2022
- Provided prompt, friendly service to guests in a fast-paced, team-oriented environment
- Took accurate food and beverage orders, communicated with kitchen staff, and ensured timely delivery
- Handled cash and credit transactions, balanced checks, and processed payments efficiently
- Maintained a clean section and kitchen
- Folded napkins and prepared silverware sets to provide adequate supply for the host station
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Resolved guest concerns professionally to ensure a positive dining experience and repeat business
Sporting Goods Sales Associate
Play It Again Sports
01.2020 - 05.2021
- Assisted customers with product selection, sizing, and recommendations for new and used sporting goods
- Operated the cash register, handled cash and credit transactions, and balanced drawers at shift end
- Bought and priced gently used sports equipment based on brand, condition, and market value
- Maintained organized merchandise displays and ensured a clean, welcoming sales floor
- Provided knowledgeable customer service to support athletes of all ages and skill levels
Seasonal Lifeguard
Loudoun County Parks and Recreation
07.2019 - 05.2021
- Monitored the pool and the pool deck to ensure the safety of all patrons
- Enforced facility rules and responded quickly to emergencies, providing first aid and CPR as needed
- Maintained a clean and safe pool environment, including cleaning bathrooms, pool deck and vacuuming the pool
- Participated in ongoing safety training and emergency drills
Seasonal Pool Recreation Aide
Loudoun County Parks and Recreation
06.2017 - 07.2019
- Greeted guests, processed admissions and payments, and answered questions regarding the facility and its services
- Handled cash and electronic transactions accurately while managing the front desk register
- Maintained a clean, organized front desk and pool environment
- Assisted with recreational programming and poolside setup for events and activities
- Provided excellent customer service and resolved issues promptly and professionally
Education
Bachelor of Science - Communications
James Madison University
Harrisonburg, VA12-2026
High School Diploma -
Woodgrove High School
Purcellville, VA06-2021
Skills
- Strong written and interpersonal communication
- Public engagement and relationship management
- Conflict resolution and team collaboration
- Leadership and team support
- Effective time management
- Decisive decision-making in high-stress situations
- Strategic thinking and message development
- Ability to thrive in changing conditions
- Critical thinking and sound judgment
- Logistical planning
Interests
Timeline
Upper Bay Technician
Jiffy Lube Multicare
12.2024 - Current
CSA
Jiffy Lube Multicare
05.2024 - 12.2024
Retail Sales Associate
New Balance Factory Store
05.2023 - 05.2024
Lube Technician
Take 5 Oil Change
09.2022 - 05.2023
Food Waiter
Glory Days Grill
09.2021 - 01.2022
Seasonal Assistant Pool Manager
Loudoun County Parks and Recreation
05.2021 - 04.2022
Sporting Goods Sales Associate
Play It Again Sports
01.2020 - 05.2021
Indoor Lifeguard
Loudoun County Public Schools
07.2019 - 01.2023
Seasonal Lifeguard
Loudoun County Parks and Recreation
07.2019 - 05.2021
Seasonal Pool Recreation Aide
Loudoun County Parks and Recreation
06.2017 - 07.2019
Bachelor of Science - Communications
James Madison University
High School Diploma -
Woodgrove High School
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