Sha-Kima Watson
Newport News,Virginia
Summary
- Self-motivated professional seeking a full-time/part-time position that requires attentive professional support to exceed organizational goals.
- Dynamic leader with vision, organizational skills and a record of accomplishments built on the ability to create and maintain relationships, while delivering compassionate and efficient results.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Hampton Family Practice
08.2024 - 06.2025
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Liberty Pediatrics
11.2022 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Customer Service Representative
Apple One at Newport News Waterworks
07.2021 - 05.2022
- Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Bus Attendant
Hampton City Schools
12.2019 - 06.2021
- Assist disabled children or children with psychological, emotional, or behavioral issues with boarding and exiting the school bus.
- Buckle seatbelts or fasten wheelchair tie down straps to secure passengers for transportation.
- Clean school bus interiors by picking up waste, wiping down windows, or vacuuming.
Education
Medical Assistant Diploma - RMA
Centura College of Allied Health & Trades
05.2022
High School Diploma -
Penn Foster
Arizona01.2019
Skills
- Excellent Customer Service
- SAP Proficient
- 50 WPM typing
- Clerical/Administrative Support
- Excellent written and oral communication
- Strong Microsoft office skills
- Strong teambuilding and collaboration skills
- Proficient time management and organization skills
- Scheduling
- First Aid
Timeline
Medical Assistant
Hampton Family Practice
08.2024 - 06.2025
Medical Assistant
Liberty Pediatrics
11.2022 - 08.2024
Customer Service Representative
Apple One at Newport News Waterworks
07.2021 - 05.2022
Bus Attendant
Hampton City Schools
12.2019 - 06.2021
Medical Assistant Diploma - RMA
Centura College of Allied Health & Trades
High School Diploma -
Penn Foster
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