Shada Ibrahim
Alexandria
Summary
Offering strong interpersonal and organizational skills, with genuine interest in developing within customer-focused environment. Brings understanding of importance of excellent customer service and ability to quickly adapt to new situations. Ready to use and develop communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Concierge Team Member
The St.James
11.2022 - Current
- Assisted in resolving guest concerns promptly, resulting in positive feedback and return visits.
- Served as a knowledgeable resource for guests seeking local information or assistance in navigating through the complex
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Greeted guests upon arrival and offered directions to the right departments
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Greeted guests upon arrival by providing warm welcome.
Education
High School Diploma -
Annandale Highschool
Annandale, VA06-2022
Skills
- Multitasking proficiency
- Detail-oriented mindset
- Time management expertise
- Maintaining composure
- Attention to detail
- Excellent multitasking
- Verbal and written communication
- Guest experiences
- Conflict resolution
- Stress management
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Concierge Team Member
The St.James
11.2022 - Current
High School Diploma -
Annandale Highschool
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