Shadae Cansler
Alexandria
Summary
Detail-oriented and proactive Administrative and Program Support Specialist with over 5 years of experience streamlining office operations and supporting program initiatives across diverse sectors. Adept at managing calendars, coordinating logistics, preparing reports, and maintaining confidential records. Skilled in cross-functional collaboration and process improvement. Proficient in Microsoft Office Suite, project management tools, and CRM systems. Committed to enhancing team efficiency and delivering high-quality administrative support that drives program success.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Kaiva Tech
2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Program Specialist GS 7
National Institutes of Health/Office of AIDS Research (NIH/OAR)
01.2020 - 01.2022
- Review incoming correspondence through the Electronic Document Management System (eFLOW) which is
- Electronically routed to all ICs and OD offices routed from the NIH Executive Secretariat (ES) to and or through
- The Congressional Offices
- Formats funding requests; prepares purchase requisitions/acquisitions for agents and vendors, and prepares
- Memorandums for staff
- Distributes company equipment (laptops, cellular phones) to employees for travel purposes
- Provides technical assistance by processing support calls, mapping PC's to the network printers, and install on of
- Software
Inventory Specialist
Ourisman Ford/Lincoln
01.2018 - 01.2020
- Conducted monthly cycle counts of physical inventory and managed inventory level and accuracy.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Assessing and preparing inventory for shipping or delivery
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Program and Technology Specialist GS 9-5
National Science Foundation (NSF)
01.2022 - 2024
- Assist program managers by personally handling the technician work associated with a research grant program
- Process grant awards, declinations and withdrawals, e.g., review, verify, monitor and track proposal activities
- Examine budgets for adjustments; coordinate panel meetings; maintain grant files; generate computerized reports;
- Perform data entry; assist callers; prepare travel documents; and prepare word-processing assignments.
- Supervise and administer logistics and administrative support for high profile programs Including:
- National Medal of Science and Science and Technology Centers (NMS), Committee on Equal
- Opportunities in Science and Technology (CEOSE), Early Presidential Awards for Scientist and Engineers
- (PECASE), Academic Research Infrastructure (ARI), Cyber-enabled Discovery and Innovation (CDI)
Education
Some College -
Northern Virginia Community College
Alexandria, VA01-2024
High School Diploma -
Mount Vernon High School
06-2018
Skills
- Data entry
- Verbal communication
- File management
- Document preparation
- Scheduling appointments
- Customer engagement
- Spreadsheet development
- Documentation management
- Follow-up skills
- Data management
Timeline
Program and Technology Specialist GS 9-5
National Science Foundation (NSF)
01.2022 - 2024
Program Specialist GS 7
National Institutes of Health/Office of AIDS Research (NIH/OAR)
01.2020 - 01.2022
Inventory Specialist
Ourisman Ford/Lincoln
01.2018 - 01.2020
Administrative Assistant
Kaiva Tech
2024 - Current
Some College -
Northern Virginia Community College
High School Diploma -
Mount Vernon High School
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