Shakeel Nawabe
Culpeper
Summary
Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Proactive and motivated with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Representative
Carahsoft
05.2022 - Current
- Developed and implemented sales strategies to increase revenue.
- Collaborated closely with marketing team to create effective promotional materials for customers.
- Developed targeted account strategies to achieve company sales goals and objectives.
- Successfully managed a large portfolio of accounts, ensuring timely renewals and contract negotiations.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
Insurance Agent
Centene
07.2021 - 04.2022
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Upsold additional products and services after identifying customer needs and requirements.
Insurance Sales Agent
Aflac
05.2020 - 06.2021
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Drove team revenue totals by bringing in top sales numbers.
- Conducted research on insurance packages and investment options to generate client recommendations.
Sales Representative
Zcars
03.2019 - 05.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork, presented proposals and finalized contracts.
Assistant Sales Manager
Nawabe Automotive Group
04.2016 - 08.2017
- Completed store opening and closing procedures by counting drawers and managing security.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Body Shop Technician
Executive Automotive
02.2014 - 08.2015
- Replaced and repaired vehicle parts according to work order instructions.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Inspected new parts and areas of repair to verify correctness and quality.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Received and logged incoming parts orders.
- Operated tools, equipment and machinery according to prescribed safety procedures.
Education
Advanced Diploma -
Liberty High School
Bealeton, VA05.2015
Bachelor of Science (B.S - Psychology
West Virginia University
Morgantown, WV05.2019
Skills
- Interpersonal Communication
- Creative Problem Solving
- Effective Communicator
- Organization Skills
- Sales Process Planning
- Self-Discipline
- People Person
- Process Management
- Customer Relationships
- Team Building
Certification
Career Readiness Certification
Timeline
Account Representative
Carahsoft
05.2022 - Current
Insurance Agent
Centene
07.2021 - 04.2022
Insurance Sales Agent
Aflac
05.2020 - 06.2021
Sales Representative
Zcars
03.2019 - 05.2020
Assistant Sales Manager
Nawabe Automotive Group
04.2016 - 08.2017
Body Shop Technician
Executive Automotive
02.2014 - 08.2015
Advanced Diploma -
Liberty High School
Bachelor of Science (B.S - Psychology
West Virginia University
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