Dedicated Customer Service Representative with strong skills in active listening and critical thinking. Proven ability to resolve inquiries efficiently, enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Giant Food
McLean, VA
01.2023 - 11.2025
Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
Assisted customers in locating products and navigating store layout, enhancing shopping experience.
Processed transactions accurately using point-of-sale systems, maintaining cash handling integrity.
Cleaning Assistant
Robinson Cleaning Services
Woodbridge, VA
01.2020 - 10.2022
Maintained cleanliness and organization of various facilities, ensuring adherence to health and safety standards.
Operated cleaning equipment effectively, including vacuums, buffers, and floor scrubbers.
Trained new staff on cleaning protocols and equipment usage to enhance team efficiency.