Shalonda Crawford
Hampton,VA
Summary
Dedicated, self-motivated person with excellent communication and interpersonal skills having seventeen years experience as Lead Dental Assistant with expanded functions. Knowledgeable and compliant with back office procedures and quality patient care. Professional, fast paced and reliable in an office environment with excellent organization skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dental Assistant
Hampton VA Medical Center
07.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for eight or more procedures daily.
Dental Assistant
Naval Dental Clinic Norfolk
04.2019 - 07.2022
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
- Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment
- Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery
- Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials
- Positive friendly ICE reports from patients and doctors
- Expanded functions
- Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
Lead Dental Assistant
Resolution Dental
09.2013 - 02.2019
- Helped dentists restore teeth using permanent or temporary fillings
- Prepared rooms for patient treatment
- Measured and recorded vital statistics like patients blood pressure, temperature, and pulse
- Warmly greeted patients and helped them fill out intake and consent forms
- Made dental impressions used in diagnostics, opposing models and study casts
- Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions
- Provided patient education on dental hygiene and pre- and post-surgical care
- Worked closely with patients before, during and after dental procedures
- Applied fluoride and pit or fissure sealants
- Assisted with implants, root canals, full dentures, partial dentures, fixed bridges, crowns and surgical extractions
- Ordering dental supplies for dental procedures such as implants, crowns, and root canals
- Prepared and positioned patients for procedures, including placing napkins and patient safety devices
- Take preliminary impressions, bite registrations, modifies impressions trays, fabricates customs trays, pours and trims casts
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
Hygiene Assistant
Dr John Chung DDS
07.2013 - 09.2013
- Warmly greeted patients and helped them fill out intake and consent forms
- Took dental radiographs, following strict patient protection rules
- Prepared and positioned patients for procedures, including placing napkins and patient safety devices
- Measured and recorded vital statistics like patients blood pressure, temperature, and pulse
- Applied fluoride and pit or fissure sealants
- Maintained accurate medical and dental records
- Educated patients on importance of oral hygiene
Dental Assistant and Trainee
Family Dental
02.2013 - 07.2013
- Sterilization
- Maintained proper care of dental instruments and machines
- Conducted training for new employees
- Responsible for taking care of the patients from check in to check out, including going over treatment plans, consent forms, financial forms and any other questions or concerns
- Responsible for taking x-rays, making temporary crowns, taking and pouring impressions
- Charted all existing and proposed treatment
- Assisted with Adults, Children, Elderly and Special needs
- Confirmed appointments and took phone calls
- Infection control and standards were enforced, along with proper disposal of sharps and bio-hazardous materials
- Completed patient paperwork and scanned into Eagle Soft system
- Worked closely with patients before, during and after dental procedures
- Prepared patient x-rays and images for dentist review.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
Dental Assistant
Drs. Gallop And Robinson Dental Office
02.2009 - 06.2013
- Dental assistant in all dental procedures including root canals, cleanings, crown preps, etc
- Setting up and breaking down rooms for procedures
- Taking and pouring impressions for in- house bleach trays, night guards, dentures, etc
- Maintaining patient chart documentation
- Taking x-rays and developing
- Filling and cleaning film developer
- Sterilizing instruments and maintaining office cleanliness
- Answered all patient concerns and questions as per Doctor\'s treatment plans
- Followed patients through from check in to check out
- Maintained and organized all documentation and filed accordingly
- Followed all OSHA/HIPAA rules and regulations
- Responsible for keeping Doctor up to date with current schedules and medical histories
- Organized and maintained office
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Aided in development of staff training materials, fostering cohesive team environment focused on continuous improvement.
- Served as liaison between dentist's office and local schools/community organizations creating awareness about oral healthcare.
Education
Associate of Science - Social Science
Thomas Nelson Community College
Hampton, VA2011
Associate Of Applied Science - Dental Assisting
Medical Careers Institute
Newport News, VA2003
High School Diploma -
Bethel High School
Hampton, VA2000
Skills
- Sterilization
- Treatment room setup
- Restorative Dentistry
- OSHA Regulations Knowledge
- Infection control proficiency
- Dental impressions
- First Aid Training
- Dental office administration
- Insurance Billing
- Treatment Room Breakdown
- Emergency Response Preparedness
- Teeth Cleaning Assistance
- Oral hygiene education
- Continuing Education Commitment
- Crown and Bridge Construction
- Treatment Room Preparation
Certification
- First Aid/CPR Certified
- Infection Control Certification
- DOD Cyber Awareness
- HIPPA and Privacy Training Act
- X-Ray Certified
References
References furnished upon request
Timeline
Dental Assistant
Hampton VA Medical Center
07.2022 - Current
Dental Assistant
Naval Dental Clinic Norfolk
04.2019 - 07.2022
Lead Dental Assistant
Resolution Dental
09.2013 - 02.2019
Hygiene Assistant
Dr John Chung DDS
07.2013 - 09.2013
Dental Assistant and Trainee
Family Dental
02.2013 - 07.2013
Dental Assistant
Drs. Gallop And Robinson Dental Office
02.2009 - 06.2013
Associate of Science - Social Science
Thomas Nelson Community College
Associate Of Applied Science - Dental Assisting
Medical Careers Institute
High School Diploma -
Bethel High School
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