Shamari Christian
Soul Taco
RICHMOND
1
Language
9
years of professional experience
Detail-oriented customer service professional with experience in enhancing guest experiences and delivering timely service in fast-paced environments. Seeking part-time remote opportunities that leverage strong multitasking and organizational skills while accommodating health considerations.
Work History
Waitress/Cook
1 Year 10 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, maintaining attention to detail during peak hours.
- Collaborated with kitchen staff to facilitate timely and accurate food delivery.
- Assisted in training new staff on menu items and service protocols.
- Constant cleaning of the position I was in for the shift.
- Assisted with inside/outside catering events.
Concierge
1 Year- Welcomed residents and guests, providing exceptional customer service in a senior living environment.
- Coordinated transportation services for residents to ensure timely access to appointments and activities.
- Assisted with scheduling events and activities, promoting engagement within the community.
- Actively listened to resident feedback, addressing concerns and enhancing satisfaction levels.
- Managed inquiries via phone and in-person, delivering accurate information about services offered.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Assisted with the CINSOR system, rushing to residents as they were in need of help.
Contracted Fire Watch
1 Year 6 Months- Demonstrated respect and friendliness to all team members.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adapted schedule to include night, weekend, and holiday shifts to meet staffing needs. across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Surveillance different building up & down the East Coast to ensure there was no fire starting or any other emergency
- Safety walks throughout the 12hr shifts
- Lots of overnight shifts
Cashier/Waitress
6 Months- Provided exceptional customer service, resolving inquiries promptly.
- Processed customer transactions efficiently using POS systems.
- Maintained accuracy in cash handling and register balancing.
- Assisted in training new cashiers on operational procedures.
- Managed inventory levels by tracking stock and replenishing supplies.
Seasonal Truck Unloader
2 Months- Operated material handling equipment safely to facilitate efficient unloading processes.
- Unloaded and sorted packages efficiently to optimize workflow and maintain operational standards.
- Collaborated with team members to ensure timely processing of incoming shipments.
- Conducted inventory checks to verify package counts and identify discrepancies proactively.
Cashier/Online Grocery Pickup Associate
1 Year 3 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Trained new cashiers on operational procedures and customer service standards.
- Shopped through the store for customers' orders. Bagged & stocked properly
Cashier/Prep
4 Months- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash handling procedures to ensure accuracy and security.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Assisted in training new staff on operational procedures and customer service standards.
- Created smoothies as the customer requested them.
PRN/ Nurse Assistant
1 Year 10 Months- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Administered medications and treatments per physician orders to ensure patient safety and comfort.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for patients.
- Educated patients and families on health management, promoting adherence to treatment protocols.
- Taking patients out of the community for events & activities.
- Enter patients information & daily notes into computer files.
Commercial Cleaner
4 Months- Implemented improved cleaning procedures that elevated service quality and customer satisfaction.
- Trained new staff on cleaning protocols and equipment usage, enhancing team efficiency.
- Supervised daily cleaning operations to ensure facility cleanliness and safety compliance.
- Conducted regular inspections of facilities to identify maintenance needs and address issues promptly.
Cashier
3 Months- Implemented process improvements that reduced transaction times and increased customer satisfaction.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
- Collaborated with team members to ensure smooth front-line operations during peak hours.
- Monitored inventory levels at the register, ensuring availability of products for sale.
Cashier/Prep
3 Months- Prepared food items for multiple park stands, ensuring consistency and quality for guest satisfaction
- Managed cook times & catering orders
- Followed cleaning procedures for each location.
- Used team effort to complete main tasks.
Cashier
7 Months- Provided exceptional customer service to enhance guest experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance through daily reconciliations.
- Assisted in training new cashiers on operational procedures and best practices.
- Main face for drive-thru providing excellent customer service.
Education
High School Diploma
Skills
Culinary Techniques
Great customer service
Customer greeting
Team collaboration
Supervisory communication
Strong multitasking
Time Management
Planning skills
Teamwork
Food Safety Practices
Sanitation Procedures
Computer Skills
Languages
Spanish
Limited Working
Timeline
Concierge
Aspire West End (Senior Living Lifestyle)
10.2024 - 10.2025Read More
Waitress/Cook
Soul Taco
01.2024 - 11.2025Read More
Contracted Fire Watch
First Watch
05.2023 - 11.2024Read More
Seasonal Truck Unloader
UPS (United Postal Service)
10.2022 - 12.2022Read More
Cashier/Waitress
Captain D's Seafood
09.2022 - 03.2023Read More
Cashier/Prep
Tropical Smoothie Cafe
08.2020 - 12.2020Read More
Cashier/Online Grocery Pickup Associate
Kroger
06.2020 - 09.2021Read More
PRN/ Nurse Assistant
Clearr Vission
08.2017 - 06.2019Read More
Commercial Cleaner
Al's Cleaning Company
08.2017 - 12.2017Read More
Cashier
Walmart
05.2017 - 08.2017Read More
Cashier/Prep
Kings Dominion Amusement Park
02.2017 - 05.2017Read More
Cashier
Popeyes® Louisana Kitchen
06.2016 - 01.2017Read More
Henrico High School
High School Diploma
Read More