Shamekia Mendez
Norfolk
Summary
Dedicated retail professional with expertise in cash management, store organization, and team collaboration. Consistently enhances customer satisfaction through effective communication and attention to detail.
Overview
11
11
years of professional experience
Work History
Cashier
Forever 21
Jacksonville, NC
06.2012 - 01.2013
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Merchandise Associate
Big Lots
Lumberton, NC
01.2007 - 06.2010
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted with merchandising strategies to enhance product visibility and drive sales performance.
- Trained new associates on operational procedures, safety protocols, and customer service standards.
- Coordinated product displays according to seasonal promotions and company guidelines for optimal presentation.
Cashier
Walamrt
Lumberton, NC
05.2002 - 03.2006
- Process transactions efficiently using point-of-sale systems to ensure accurate customer service.
- Maintain clean and organized checkout areas to enhance customer experience and workflow efficiency.
- Assist in training new cashiers on operational procedures and company policies to promote team productivity.
- Resolve customer inquiries and issues promptly, ensuring satisfaction and retention through effective communication.
- Monitor cash drawer accuracy, conducting regular audits to maintain financial integrity within the register system.
Education
Associate of Science - Anthropology
Tidewater Community College
Virginia Beach, VA04-2024
Skills
- Retail experience
- Store organization
- Cash management
- Cleaning procedures
- Display setup
- POS software
- Restocking processes
- Hospitality and accommodation
Timeline
Cashier
Forever 21
06.2012 - 01.2013
Merchandise Associate
Big Lots
01.2007 - 06.2010
Cashier
Walamrt
05.2002 - 03.2006
Associate of Science - Anthropology
Tidewater Community College