Shane Gibson
7979 Starlight Ln.
Summary
Dynamic professional with a strong background in quality assurance and customer service, honed at Pizza Hut and Cornerstone Building Brands. Proven ability to enhance product quality and foster teamwork, while maintaining high standards of cleanliness and organization. Skilled in problem-solving and training, contributing to a positive work environment and operational efficiency.
Overview
6
6
years of professional experience
Work History
Team Member
Pizza Hut
Roanoke, VA
01.2026 - Current
- Assisted in food preparation and assembly for customer orders.
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated point-of-sale system accurately for order processing.
- Followed safety and sanitation protocols to maintain health standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Monitored and verified merchandise for proper prices and labels.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Quality Inspector
Cornerstone Building Brands/Plygem
Rocky Mount, VA
03.2020 - 09.2025
- Inspected finished products for quality assurance and compliance with specifications.
- Conducted regular audits of production processes to identify areas for improvement.
- Collaborated with production teams to resolve quality issues and implement corrective actions.
- Trained new staff on inspection techniques and company quality standards.
- Developed and maintained documentation for quality control procedures and inspections.
- Led initiatives to improve product quality, resulting in reduced defect rates.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
- Inspected Product or service with accuracy, reporting problems or defects quickly.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Utilized gauges, tools and equipment to complete in-depth assessments.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VA06.2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Organizing work stations
- Area and facility cleaning
- Continuous development
Timeline
Team Member
Pizza Hut
01.2026 - Current
Quality Inspector
Cornerstone Building Brands/Plygem
03.2020 - 09.2025
High School Diploma -
Franklin County High School