David Teneyck
Alexandria,NV
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in resourcefulness and problem-solving in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Manager
Valvoline Instant Oil Change
09.2023 - 02.2024
- Managed a team of thirteen technicians and sales associates
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Route Technician
Terminex
09.2018 - 02.2020
- Determined costs involved for treatment services and delivered estimates to customers.
- Improved route efficiency by analyzing and optimizing daily delivery schedules.
- Inspected facilities to determine infestation source and appropriate treatment.
- Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
- Determined extent of damage to property and structures, as well as optimal methods of remediation.
Route Service Sales Representative
Cintas
03.2016 - 08.2018
- Evaluated customer account information to assess current issues and determine potential solutions.
- Exceeded company productivity standards on consistent basis.
- Reviewed account and service histories to identify trends and issues.
- Increased sales revenue by consistently upselling products and services during routine customer visits.
Assistant Manager
Valvoline Instant Oil Change
08.2012 - 10.2016
- Mentored and trained staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Planned and prepared workflow schedules, delegating tasks for a 12 -member team.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Completed inventory audits to identify losses and project future demands.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Education
High School Diploma -
Friendly High School
Fort Washington, MD4 2007
Skills
- Call center experience
- Policy Implementation
- Performance Management
- Staff Development
- Customer relations
- Records management
- Operations Management
- Customer service
- Expense Tracking
Timeline
Manager
Valvoline Instant Oil Change
09.2023 - 02.2024
Route Technician
Terminex
09.2018 - 02.2020
Route Service Sales Representative
Cintas
03.2016 - 08.2018
Assistant Manager
Valvoline Instant Oil Change
08.2012 - 10.2016
High School Diploma -
Friendly High School
Similar Profiles
John HenryJohn Henry
Lube Technician at Valvoline Instant Oil ChangeLube Technician at Valvoline Instant Oil Change
Alexander GartsideAlexander Gartside
Certified Technician at Valvoline Instant Oil ChangeCertified Technician at Valvoline Instant Oil Change
Joshua CowanJoshua Cowan
Senior Lube Technician at Valvoline Instant Oil ChangeSenior Lube Technician at Valvoline Instant Oil Change