Shanice Hunt
Richmond
Summary
Detail-oriented administrative and security professional with experience supporting high-volume environments within the juvenile justice system. Proven ability to provide excellent customer service, manage confidential information, and support multiple staff through clerical, data entry, and communication tasks. Skilled in handling multi-line phone systems, coordinating with stakeholders, and maintaining accurate records.
Overview
13
13
years of professional experience
Work History
School Safety Officer
Virginia Department of Juvenile Justice
Chesterfield
11.2024 - Current
- Maintain records, reports, and documentation while ensuring confidentiality
- Communicate with staff, families, and stakeholders to coordinate services
- Support operations through monitoring, reporting, and de-escalation
Security Professional
Allied Universal
11.2023 - 05.2024
- Managed calls and emails, directing inquiries appropriately
- Maintained records and generated reports for HR and leadership
- Verified background checks and handled confidential information
Timekeeper & Administrative Assistant
Youth Entrepreneur Institute
01.2016 - 01.2023
- Entered and maintained timekeeping and payroll data
- Provided administrative support including scheduling and reporting
- Maintained organized and confidential employee records
Front Desk Associate
Home Depot
01.2013 - 01.2016
- Provided front desk service, handled calls, and directed customers
- Resolved customer concerns and maintained professionalism
Account Manager
Metro One Loss Prevention
01.2022
- Managed client communication and prepared reports and schedules
- Supervised staff and supported administrative operations
Education
High School Diploma -
Plainfield High School
Skills
- Customer Service
- Multi-Line Phones
- Data Entry
- Microsoft Office
- Confidential Records
- Administrative Support
- Report Preparation
- Conflict Resolution
- Scheduling
- Timekeeping
Timeline
School Safety Officer
Virginia Department of Juvenile Justice
11.2024 - Current
Security Professional
Allied Universal
11.2023 - 05.2024
Account Manager
Metro One Loss Prevention
01.2022
Timekeeper & Administrative Assistant
Youth Entrepreneur Institute
01.2016 - 01.2023
Front Desk Associate
Home Depot
01.2013 - 01.2016
High School Diploma -
Plainfield High School