Shannon Boswell
Roanoke
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
9
9
years of professional experience
Work History
Dining and Nutrition Services Manager
Carilion Clinic
Roanoke
08.2023 - Current
- Established budget goals for food purchases, labor costs and other related expenses.
- Collaborated with registered dietitian and other members of healthcare team in providing medical nutrition therapy.
- Coordinated with vendors regarding supply orders and delivery schedules.
Dining and Nutrition Services Supervisor
Carilion Clinic
Roanoke
01.2016 - 08.2023
- Explained goals and expectations required of trainees.
- Oversaw food preparation, production and presentation according to quality standards.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in the training of new employees in food service operations.
- Conducted performance reviews for all nutrition services personnel.
- Delegated work to staff, setting priorities and goals.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Education
General Studies
Patrick Henry High School
Roanoke, VA06-2004
Skills
- Food safety
- Quality assurance
- Staff training
- Team leadership
- Performance evaluation
- Safety compliance
- Effective communication
- Problem solving
- Time management
- Meal preparation
- Employee engagement
- Sanitation procedures
- Food production
- Purchasing management
- Waste reduction
Timeline
Dining and Nutrition Services Manager
Carilion Clinic
08.2023 - Current
Dining and Nutrition Services Supervisor
Carilion Clinic
01.2016 - 08.2023
General Studies
Patrick Henry High School