Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Awards
Generic

Shannon Charters

Charlottesville,VA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Intern

Surovell, Isaacs & Levy, PLC
08.2024 - 08.2025
  • Supported administrative tasks, including filing, document management, and trial preparation
  • Organized and managed case files, ensuring timely filing of documents and maintaining confidentiality

Head Guard and Pool Manager

Crystal Aquatics
05.2022 - Current
  • Managed a team of lifeguards at a high capacity summer pool.
  • Mediated staff conflicts and addressed grievances promptly, resulting in improved team morale and reduced turnover
  • Kept daily reports on chemicals and scheduled employee shifts and coverage
  • Communicated effectively with guests to provide information and assistance, while maintaining a professional demeanor
  • Enforced pool rules and regulations to maintain a safe and enjoyable experience for all patrons
  • promoted from Lifeguard to Head Guard to Manager to coordinator over the course of 4 years

Sales Associate

Dick's Sporting Goods
11.2023 - 06.2024
  • Customer Service representative specializing in footwear sales and distribution.
  • Trained new representatives during onboarding and successful implementation into the team. Consistently receives High 5 cards for exceptional customer service
  • Maintained thorough product knowledge to provide detailed information and recommendations to clients. Utilized strong interpersonal skills to build rapport with customers and drive sales

Business owner

Clifton Soaps
08.2021 - 07.2025
  • Initiated full product lifecycle from recipe formulation through manufacturing to multi channel sales
  • Developed Cliftonsoaps.com to publicize and sell products

Junior Swim Coach

Little Rocky Run Stingrays
05.2021 - 06.2025
  • Assisted head coach in developing and implementing training programs for beginner and intermediate swimmers
  • Provided individualized feedback and instruction to swimmers to improve technique and performance
  • Helped organize and supervise swim meets, ensuring athletes were prepared and ready to compete

Education

High School -

Centreville High School
Clifton, VA
01.2026

Skills

  • Leadership
  • Communication
  • Entrepreneur
  • Teamwork
  • Adaptability
  • Critical Thinking
  • Resolution
  • Highly motivated

Accomplishments

    National Honor Society 2023-2024

    W.E.B DuBois Honor Society 2024

    National Charity League 2019-2024

    Centreville Swim and Dive 2021-2024

    Centreville DECA 2024

    German Honors Society 2021-2024

Certification

  • CPR Certified-May 2024
  • Red Cross Lifeguard Certification-May 2024
  • Red Cross Pool Operations Crystal Aquatics -May 2023
  • Stop the Bleed - April 2023
  • Narcan Delivery CDC - February 2024

Timeline

Intern

Surovell, Isaacs & Levy, PLC
08.2024 - 08.2025

Sales Associate

Dick's Sporting Goods
11.2023 - 06.2024

Head Guard and Pool Manager

Crystal Aquatics
05.2022 - Current

Business owner

Clifton Soaps
08.2021 - 07.2025

Junior Swim Coach

Little Rocky Run Stingrays
05.2021 - 06.2025

High School -

Centreville High School

Awards

AP Scholar with Distinction- 2024, Virginia Seal of Biliteracy-2024, Scholar Athlete - 2021-2024

Shannon Charters