Shannon L Douglas
Heathsville
Summary
Assisted in maintaining accurate patient charts and documentation.,Collaborated effectively with nursing teams to provide quality patient care.,Supported multiple tasks simultaneously while advocating for patient needs.,Demonstrated reliability and eagerness to acquire new skills.
Overview
15
15
years of professional experience
Work History
Clin III Registered Nurse
VCU Health MCV Physicians at Warsaw Family Practice
Warsaw, VA
08.2011 - Current
- Oversaw triage of incoming phone calls, ensuring timely responses. Directed the insurance referral process to optimize patient access to care. Facilitated prior authorizations and specialist referrals to streamline patient services.
- Enhanced patient care through diligent monitoring of vital signs and medication reviews. Streamlined documentation of allergies and family history for improved patient outcomes. Promoted patient education on health maintenance and updated surgical histories effectively.
- Delivered allergy injections and COVID-19 vaccinations to promote community health. Executed immunization protocols, ear lavages, and EKGs to ensure comprehensive patient assessments. Facilitated timely medication refills and nebulizer treatments, resulting in improved patient compliance. Administering injections and blood draws.
Education
Bachelor's Degree - Nursing
Old Dominion University
Norfolk, Virginia08-2011
Associates Degree - Nursing
Rappahannock Community College
Warsaw, Virginia05-2009
Advanced High School Diploma - undefined
Northumberland High School
Heathsville, Virginia06-2006
Skills
- Updated charts consistently to reflect patient progress and treatment plans
- Administered medications accurately to ensure patient safety and adherence
- Processed medication refills efficiently to support patient needs
- Facilitated effective communication between patients and healthcare providers
- Documented patient interactions meticulously to maintain accurate records
- Coordinated lab callbacks to relay important test results to patients
- Performed triage assessments to prioritize patient needs effectively
- Managed multiple tasks simultaneously to optimize clinic operations
- Educated patients on medication usage and health management strategies
- Processed insurance referrals in a timely manner to support patient access to care
- Coordinated referrals to specialists to ensure comprehensive patient care
Accomplishments
Recieved the first Diamond Award in 2024 for VCU Tappahannock Ambulatory
Timeline
Clin III Registered Nurse
VCU Health MCV Physicians at Warsaw Family Practice
08.2011 - Current
Advanced High School Diploma - undefined
Northumberland High School
Associates Degree - Nursing
Rappahannock Community College
Bachelor's Degree - Nursing
Old Dominion University