Summary
Overview
Work History
Education
Skills
Additional Information
References
Licenses Certificates Training
Accomplishments
References
Timeline
Generic

Shannon Murray

Williamsburg

Summary

Results-driven Human Resource Manager with three years of experience in talent acquisition, employee engagement, and performance management. Passionate about fostering a positive work culture and aligning HR strategies with business objectives to drive organizational success.

Overview

18
18
years of professional experience

Work History

Instructor- Observer Coach Trainer

4th Battalion 393 Regiment Military Treatment Facility
10.2021 - Current
  • Evaluated, mentored, and trained over 100 units during exercises to ensure readiness for combat and operational missions. Serving as subject matter experts, providing real-time feedback, and conducting after-action reviews to improve unit effectiveness.

Drill Sergeant

2nd Battalion 39 Infantry Regiment
05.2018 - Current
  • Trained and transformed over 500 civilians into disciplined, physically fit, and mentally resilient soldiers in a Basic Combat Training (BCT) environment contributing to the United States Army.

Master Resilience Trainer

Troop School Schofield Barracks
08.2017 - Current
  • Managed training enhancing soldiers' mental toughness, emotional well-being, and overall resilience to improve performance in high-stress environments. MRTs play a key role in the Army’s Ready and Resilient (R2) program, teaching soldiers cognitive and behavioral skills to help them overcome adversity, and maintain mission readiness.

Sexual Harassment Assault Response Program

2nd Battalion 39th Infantry Regiment
04.2017 - Current
  • Served as the primary advisor on sexual harassment and assault prevention, response, and training. They play a critical role in ensuring the implementation and enforcement of the SHARP (Sexual Harassment/Assault Response and Prevention) program within their unit or organization.

Structured Self Development

Sergeant Major Academy
10.2016 - Current
  • Completed online training program designed to enhance soldiers' leadership, critical thinking, and professional skills. It was a prerequisite for the Noncommissioned Officer Professional Development System (NCOPDS) courses. SSD has since been replaced by the Distributed Leader Course (DLC).

Equal Opportunity Leaders Course

Troop School Schofield Barracks
07.2014 - Current
  • Assisted in developing and promoting a culture of diversity, inclusion, and fair treatment within their unit. EOLs assist commanders in identifying, preventing, and addressing discrimination, harassment, and bias to ensure a respectful and cohesive work environment.

Supervisor

United States Army
Newport News
01.2007 - Current
  • Supervise pharmacy operations
  • Supervise requisition of standard and nonstandard supplies
  • Ensure compliance with quality control methods and procedures
  • The supervisor advises the senior leadership on pharmacy matters, reviews, recommends changes, and assists in developing regulations, procedures, etc
  • Supports the commander's vision, mission, and organizational strategic themes for performance by aligning clinic initiatives and practices with balanced scorecard objectives
  • Participate in Department of Pharmacy meetings/activities to enhance the quality of management practices, policy definition, procedures, and programs
  • Served as a role model to experienced ambulatory care technicians
  • The supervisor provides input regarding the development of estimates, statistics, suggestions, and other helpful information to strategic planning at all levels and interfaces with key personnel within medical treatment facilities and TRICARE systems
  • The supervisor adjusts operations to meet mission and resources, evaluates work performance and productivity, makes decisions on training needs and requests by pharmacy staff, and addresses concerns as appropriate
  • Essential in providing supervision and work of military and/or civilian personnel from GS-06 to GS-12 or higher
  • The supervisor is responsible for managing assigned pharmacy personnel in the health clinic
  • The incumbent is responsible for personnel management, including planning work to be accomplished by subordinates, setting and adjusting short-term priorities and preparing schedules for the competition of work, assigning work to subordinates based on priorities, selective consideration of the difficulty and requirements of the assignment, and the capabilities of employees
  • Supervised and evaluated the work performance of subordinates; gave advice, counsel, or instruction to employees on technical and administrative matters; interviewed candidates for vacant positions; recommended promotion or reassignment to such positions; and made sections for subordinate positions
  • Supervisor hears and resolves complaints from pharmacist staff employees, referring group grievances and more serious unresolved complaints to a higher level; effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases; identifies training needs of employees; finds ways to improve the efficiency of the quality of work; develop performance objectives; and approves leave
  • Leadership & Supervision
  • Team Leadership & Staff Training
  • Performance Management & Mentorship
  • Conflict Resolution & Decision-Making
  • Multitasking in High-Stress Environments
  • Regulatory Compliance & Safety
  • Military & Federal Pharmacy Regulations (DOD, FDA, DEA)
  • HIPAA Compliance & Patient Confidentiality
  • Medical Logistics & Supply Chain Management
  • Quality Assurance & Risk Management
  • Operational & Administrative Skills
  • Pharmacy Workflow Optimization
  • Budgeting & Resource Allocation
  • Electronic Health Records (EHR) & Military Health Systems (AHLTA, CHCS)
  • Documentation & Reporting
  • Soft Skills & Military Readiness
  • Attention to Detail & Accuracy
  • Strong Communication & Team Collaboration
  • Problem-Solving & Critical Thinking
  • Adaptability & Mission Readiness

Education

Master's Degree - Human Resource Managment

American Military University
Charles Town, WV

Bachelor's Degree - Applied Science Technical Managment

American Public University
Charles Town, WV

Associate's Degree - Applied Science Technical Managment

American Public University
Charles Town, WV

Vocational School Certificate - Technical Management

American Military University
Charles Town, WV

Associate's Degree - Science in Management

Hawaii Pacific University
Honolulu, HI

High School Diploma - General High School Curriculum

Westover Senior High School
Fayetteville, NC

Skills

  • Leadership and supervision
  • Team leadership
  • Staff training
  • Performance Management
  • Mentorship
  • Conflict Resolution
  • Decision making
  • Multitasking in high-stress environments
  • Regulatory compliance
  • Safety
  • Military and Federal Pharmacy Regulations
  • HIPAA compliance
  • Patient confidentiality
  • Progress evaluations
  • Medical logistics
  • Supply Chain Management
  • Quality Assurance
  • Risk Management
  • Operational Skills
  • Administrative skills
  • Pharmacy workflow optimization
  • Budgeting
  • Class instruction
  • Strong communication skills
  • Electronic Health Records (EHR)
  • Military Health Systems
  • Documentation
  • Reporting
  • Attention to Detail
  • Accuracy
  • Strong communication
  • Problem solving
  • Critical thinking
  • Adaptability
  • Mission Readiness
  • Conflict resolution
  • Performance evaluation
  • Mentorship and training
  • Operational readiness
  • Team building
  • Cognitive skills coaching
  • Quality assurance
  • Leadership development
  • Instructional techniques

Additional Information

None Specified

References

References Available on Request

Licenses Certificates Training

  • 10/2021, Instructor- Observer Coach Trainer, 4th Battalion 393 Regiment Military Treatment Facility
  • 05/2018, Drill Sergeant, 2nd Battalion 39 Infantry Regiment
  • 08/2017, Master Resilience Trainer, Troop School Schofield Barracks
  • 04/2017, Sexual Harassment Assault Response Program, 2nd Battalion 39th Infantry Regiment
  • 10/2016, Structured Self Development, Sergeant Major Academy
  • 02/2016, Level 1 Antiterrorism Awareness Training, Joint Warfighter Center
  • 07/2014, Equal Opportunity Leaders Course, Troop School Schofield Barracks

Accomplishments

  • · Army Achievement Medal 05/19/2022 for exceptional achievement during the 2022 Joint Commission Survey. Your initiative and tireless dedication to the organization, greatly contributed to the successful completion of the survey. Your performance reflects great credit on you, the Regional Health Command-Atlantic, The United States Army Medical Command and The United States Army.
  • · Meritorious Service Medal 08/03/2021 for exceptionally meritorious service while serving as a Pharmacy Observer, Coach/Trainer for the 4th and 393rd Regiment training support battalion, 120th Infantry Brigade Division West, Sergeant First Class Murray's Outstanding dedication to duty and commitment to excellence contributed tremendously to the success of the unit's mission. Her actions reflect distinct credit upon herself, First Army Division West, and The United States Army.
  • · Meritorious Service Medal 01/05/2019 for meritorious service while assigned as a Drill Sergeant in Echo Company, 2nd Battalion, 39th Infantry Regiment. Staff Sergeant Murray selfless service and superior performance are in keeping with the highest traditions of military service and superior performance are in keeping with the highest traditions of military service and reflects great credit upon herself the 2nd Battalion, 39th Infantry Regiment, The 165th Infantry Brigade, Fort Jackson, and The United States Army.
  • · Army Achievement Medial 08/06/2019 for performance during the 14th Combat Support Hospital culminating training event and validation exercise at Fort Benning, Georgia from 27 July 2019 to 3 August 2019. The technical proficiency, work ethic, and leadership skills you displayed as a Subject Matter Expert during the exercise were instrumental in the successful validation of the hospital. Your efforts reflect highly upon yourself, The 4-393rd Training Support Battalion, the 120thInfantry Brigade, and The United States Army.
  • · Army Achievement Medal 01/25/2017 for exceptionally meritorious achievement for being selected as Drill Sergeant of The Cycle by Echo Company, 2nd Battalion, 39th Infantry Regiment. SSG Murray exemplary and selfless devotion to the mission of supporting soldiers are in keeping with the finest traditions of military service. Her loyalty and dedication to duty reflect great credit upon her, her unit Fort Jackson and The United States Army.
  • · The Military Outstanding Volunteer Service Medal 01/20/ 2015 for outstanding Volunteer Service to the Oahu Community. Your volunteer efforts positively impacted and enhanced the morale and welfare of soldiers and their families while improving the quality of life within the communities of Hawaii. Your tireless efforts, dedication to duty, professionalism, and selfless service reflects great credit upon you, The United States Army Clinic-Schofield Barracks and The United States Army.
  • · Army Commendation Medal 05/01/2015 for exceptionally meritorious service while assigned as the assistant NCOIC for the Pharmacy of the United States Army Health Clinic-Schofield Barracks (USAHC-SB). SGT Shannon Murray’s leadership and dedication to duty resulted in the highest levels of mission accomplishment. SGT Murray’s actions were in keeping with the finest traditions of military service and reflect great credit upon herself, Schofield Barracks Pharmacy, The United States Army Health Clinic-Schofield Barracks, and the United States Army.

References

References available upon request.

Timeline

Instructor- Observer Coach Trainer

4th Battalion 393 Regiment Military Treatment Facility
10.2021 - Current

Drill Sergeant

2nd Battalion 39 Infantry Regiment
05.2018 - Current

Master Resilience Trainer

Troop School Schofield Barracks
08.2017 - Current

Sexual Harassment Assault Response Program

2nd Battalion 39th Infantry Regiment
04.2017 - Current

Structured Self Development

Sergeant Major Academy
10.2016 - Current

Equal Opportunity Leaders Course

Troop School Schofield Barracks
07.2014 - Current

Supervisor

United States Army
01.2007 - Current

Master's Degree - Human Resource Managment

American Military University

Bachelor's Degree - Applied Science Technical Managment

American Public University

Associate's Degree - Applied Science Technical Managment

American Public University

Vocational School Certificate - Technical Management

American Military University

Associate's Degree - Science in Management

Hawaii Pacific University

High School Diploma - General High School Curriculum

Westover Senior High School
Shannon Murray