Shannon Smith
Alexandria,VA
Summary
Dynamic individual with hands-on experience in Family Engagement and talent for navigating challenges. Bring strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset and committed to making meaningful contributions and advancing organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
McKinney-Vento Homeless Liaison
Creative Minds International Public Charter School
08.2021 - Current
- Identify students experiencing homelessness within the school district and collaborate with school staff, social workers, and community agencies to reach out to families in need.
- Assist students experiencing homelessness in enrolling in school, ensuring timely and seamless enrollment processes and addressing any barriers to enrollment.
- Connect families with relevant community resources, including housing assistance, healthcare, and social services, to help address the root causes of homelessness and promote self-sufficiency.
- Provide training and guidance to school staff on implementing the McKinney-Vento Act, keeping them informed about the rights and needs of homeless students.
Family Engagement Director / Title I
Creative Minds International Public Charter School
08.2018 - Current
- Develop, implement, and promote a calendar of school-wide family engagement events
- Facilitate the Family Concern Process by directly responding to and addressing family requests
- Connect families to community resources. Built and maintained relationships with community organizations.
- Conduct beginning, middle, and end-of-year assessments to measure growth toward goals
- Cultivating positive student outcomes and encouraging healthy parent-teacher and teacher-student relationships.
- Summarized complicated topics into simple formats for better understanding.
- Created and maintained physical and electronic personnel records.
- Work collaboratively with the Communications team to design and utilize media to introduce parents to the school and enhance school/community building.
- Attends workshops, conferences, and continuing education training to gain career-related knowledge and skills.
Before/ After School Manager
Creative Minds International Public Charter School
08.2017 - 08.2021
- Supervising and coordinating all activities before and after school hours.
- Ensuring the safety and well-being of all students during these times.
- Manage staff, including scheduling, training, and performance evaluations.
- Develop and implement programs to enrich students' experiences outside regular school hours.
- Communicate with parents and guardians regarding student attendance, behavior, and any issues that may arise.
- Collaborating with school administration to align before- and after-school programs with the school's overall goals and objectives.
- Maintaining accurate records and reports on program attendance, budget, and outcomes.
- Monitoring and ensuring compliance with all relevant regulations and guidelines related to before and after school care.
- Develop monitoring and evaluation systems for Before and After School Programming.
- Gather participant feedback for program improvement and evaluate program outcomes to measure effectiveness.
- Collect stakeholder input for program enhancement
- Collaborate with the Athletic Manager to select athletic program offerings and collaborate with implementing athletic programs at each academy.
Kindergarten Co-Teacher
Creative Minds International Public Charter School
04.2013 - 08.2017
- Reported to parents and administration about student progress.
- Delivered lesson plans, implemented school curriculum, and used data to create, monitor, and establish personalized learning plans for each student.
- Exercised good classroom management focused on positive behavior support by articulating fair and consistent expectations and appropriate natural consequences.
- Created, managed, and participated in a variety of learning environments and activities to support opportunities for students to develop their full potential and achieve learning objectives.
- Applied evidence-based practices for classroom management to enhance learning results.
Front Desk Manager
Doubletree Hotels
01.2008 - 04.2015
- Maintaining a welcoming and organized front desk area to create a positive first impression for guests.
- Handling guest inquiries, requests, and complaints in a professional manner.
- Manage reservations and ensure accurate billing and payment processing.
- Supervising front desk staff and providing training and support as needed.
- Monitoring inventory and supplies to ensure the smooth operation of the front desk.
- Oversee security procedures and ensure the safety and security of guests and staff.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Checked guests in out of hotel, made reservations, and processed payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Education
Bachelor of Arts - Social Sciences
UMC
Beltsville, MDCertificate - Project Management
UMGC
Beltsville, MDSkills
- As a Family Engagement Director, I am passionate about fostering strong connections between families and the organization I excel in building strong relationships with families, promoting open communication, and creating a welcoming environment My skills include organizing family events, facilitating parenting and child development workshops, and providing resources for needy families I am passionate about empowering families to participate in their children's education and well-being actively With a focus on equity and inclusion, I strive to create a supportive community where all families feel valued and respected I aim to strengthen the partnership between families and the organization, ultimately enhancing outcomes for all stakeholders
Timeline
McKinney-Vento Homeless Liaison
Creative Minds International Public Charter School
08.2021 - Current
Family Engagement Director / Title I
Creative Minds International Public Charter School
08.2018 - Current
Before/ After School Manager
Creative Minds International Public Charter School
08.2017 - 08.2021
Kindergarten Co-Teacher
Creative Minds International Public Charter School
04.2013 - 08.2017
Front Desk Manager
Doubletree Hotels
01.2008 - 04.2015
Bachelor of Arts - Social Sciences
UMC
Certificate - Project Management
UMGC
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