Shannon Smith
Goshen
Summary
Dynamic and dependable professional with over fifteen years of customer service experience. Proven ability to enhance organization, demonstrating strong attention to detail and excellent communication skills. A fast learner committed to maintaining high standards of service and efficiency.
Overview
17
17
years of professional experience
Work History
Grocery Stocker
Food Lion
04.2019 - Current
- Organized and stocked merchandise to ensure product availability and visibility.
- Assisted in maintaining clean and orderly aisles to enhance customer shopping experience.
- Collaborated with team members to efficiently manage inventory levels and reduce stock discrepancies.
- Implemented proper rotation of products to minimize waste and ensure freshness.
Delivery Associate
Krispy Kreme
08.2017 - 04.2019
- Delivered products efficiently to designated locations while ensuring timely service.
- Maintained accurate inventory records and conducted regular stock checks.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Collaborated with team members to optimize delivery routes and reduce delays.
Customer Service Cashier
Kroger
04.2009 - 08.2017
Education
No Degree - Sociology
Piedmont Virginia Community Colleg
Charlottesville, VASkills
- Over fifteen years of customer service experience
- Excellent telephone etiquette
- Skilled typist
- Attention to detail
- Highly dependable
- Fast learner
Timeline
Grocery Stocker
Food Lion
04.2019 - Current
Delivery Associate
Krispy Kreme
08.2017 - 04.2019
Customer Service Cashier
Kroger
04.2009 - 08.2017
No Degree - Sociology
Piedmont Virginia Community Colleg