Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Tussing

Chesterfield

Summary

Dynamic professional with extensive experience in household management and child development, successfully coordinating schedules and fostering growth for families. Proven track record at Affinity Group Underwriters in financial management and data entry, coupled with strong organizational and communication skills. Committed to creating safe, engaging environments that prioritize well-being and learning.

Overview

15
15
years of professional experience

Work History

Full Time Caregiver/Household Manager

Self-Employed
Chesterfield
03.2016 - Current
  • Coordinated family schedules, school activities, medical appointments, and extracurricular events with attention to detail and time management.
  • Supported early childhood development through educational activities, creative play, and consistent routines, fostering emotional and cognitive growth.
  • Maintained a safe, nurturing, and structured environment while balancing multiple tasks and responding to flexibly evolving needs.
  • Acted as the primary point of communication with schools, service providers, and community resources.
  • Developed and refined systems for organization, task management, and long-term planning within the home.
  • Managed household budgeting, bill payments, and financial planning to ensure timely and efficient handling of all family expenses.
  • Oversaw all aspects of household operations for a family of four, including meal planning and preparation, cleaning, and home organization.

Administrative Assistant/Accounts Receivable Specialist

Affinity Group Underwriters
Glen Allen
10.2012 - 03.2016
  • Managed invoice processing, mailing, and payment collection for two specialized insurance programs with over 10,000 insured members.
  • Verified transaction details, including funds received, and total account balances.
  • Entered commission data to maintain precise financial records.
  • Oversaw customer payments by inputting data, posting transactions, and confirming accuracy.
  • Researched and resolved billing and invoice issues.
  • Created spreadsheets that improved reporting accuracy.
  • Performed a variety of clerical duties, including telephone reception, mail distribution, supply inventory, and other routine functions.
  • Processed monthly expense reports with supporting documentation.
  • Prepared daily bank deposits.

Bank Teller III

SunTrust Banks Inc
Richmond
08.2010 - 10.2012
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Ensured operational excellence by processing transactions according to established policies and procedures.
  • Monitored fraud loss and check cashing guidelines to mitigate risks effectively.
  • Maintained compliance with all security and transaction documentation requirements for accurate record-keeping.
  • Identified sales opportunities and referred them to Personal Banker for follow-up.
  • Facilitated regular meetings with teammates to enhance communication and teamwork.
  • Oversaw daily operations of branch ATMs and currency dispensers, ensuring proper balance.
  • Coordinated cash ordering and shipping to meet branch cash requirements.
  • Handled daily cash flow in excess of $100,000.

Substitute Teacher, K-12

Henrico County Public Schools
Richmond
03.2010 - 06.2010
  • Supported school and division regulations, ensuring compliance in all activities.
  • Modeled non-discriminatory practices across all interactions.
  • Maintained confidentiality of student and personnel information diligently.
  • Sustained discipline and classroom control following county policies.
  • Supervised students to guarantee health and safety standards.
  • Executed precautionary measures to protect students, equipment, and facilities.
  • Reported injuries, accidents, and discipline issues to appropriate authorities promptly.
  • Implemented engaging lesson plans that enhanced student participation and academic integrity.
  • Assisted in the appropriate dismissal of students at the end of the day.

Education

Bachelor of Arts - Anthropology

University of Florida
Gainesville, FL
12-2009

Skills

  • Child development
  • Household management
  • Organizational skills
  • Financial management
  • Communication skills
  • Time management
  • Task prioritization
  • Problem solving
  • Safety procedures
  • Scheduling appointments
  • Classroom management
  • Data entry

Timeline

Full Time Caregiver/Household Manager

Self-Employed
03.2016 - Current

Administrative Assistant/Accounts Receivable Specialist

Affinity Group Underwriters
10.2012 - 03.2016

Bank Teller III

SunTrust Banks Inc
08.2010 - 10.2012

Substitute Teacher, K-12

Henrico County Public Schools
03.2010 - 06.2010

Bachelor of Arts - Anthropology

University of Florida

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Shannon Tussing