Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanon Barnett

Danville

Summary

Dynamic Property Manager with extensive experience at Lynd Living, excelling in tenant relations and lease administration. Proven track record in enhancing occupancy rates through innovative marketing strategies and effective conflict resolution. Skilled in financial reporting and vendor management, fostering strong relationships to drive operational success. Committed to maintaining high standards in property management.

Overview

10
10
years of professional experience

Work History

Property Manager

Lynd Living
Danville
07.2024 - Current
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Managed all maintenance requests from tenants in a timely manner.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
  • Completed lease applications and verifications, notifying prospects of results.
  • Facilitated tenant paperwork processing and verification.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.
  • Updated tenant and unit information to keep current in housing database.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Liaised between construction manager and tenant during build-out phase of tenant suite.
  • Met with clients to negotiate management and service contracts.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Exercised direct supervision over property staff.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Directed collection of insurance premiums, taxes and incurred operating expenses.
  • Handled resident complaints and expedited maintenance requests.
  • Built relationships with service vendors and submitted associated billing statements.
  • Met with committees to discuss and resolve legal and environmental issues.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Monitored market trends to ensure competitive pricing structures for units under management.

Assistant Property Manager

Woodside Village
Danville
05.2024 - 05.2025
  • Collected monthly assessments, rental fees, deposits and payments.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Prepared monthly financial reports for review by the property manager.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

TSL

OSL Retail Services
Danville
01.2023 - 05.2025
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Identified needs of customers promptly and efficiently.
  • Completed routine maintenance and repair.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.

Academy Trainer

Walmart
Danville
12.2018 - 09.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Unload trucks, and make sure all pallets are accounted for.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Performed customer service.
  • Performed cashier duties to help get customers out in timely manner.

Certified Nursing Assistant

Angel Wings Home Care
Danville
06.2015 - 12.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained best-in-class standards for individualized care in bed unit by continuously checking in with patients and families and quickly providing care.
  • Checked supply availability and laid out instruments for patient rooms.

Education

No Degree - Certified Nursing Assistant

Danville Community College
Danville, VA
06.2015

Associate of Science - Medical Assistant

National Business College
Danville, VA
06-2012

Skills

  • Onboarding and training
  • CPR training
  • Vital signs
  • Patient Confidentiality
  • Medication Documentation
  • Drug Storage Procedures
  • Updating Medication Histories
  • Aseptic Techniques
  • Emergency Situations
  • Food Allergies
  • Problem-Solving
  • Critical Thinking
  • Multitasking Abilities
  • Tenant screening
  • Lease administration
  • Property maintenance
  • Financial reporting
  • Market analysis
  • Marketing strategies
  • Customer service
  • Vendor management
  • Conflict resolution
  • Project management
  • Team leadership
  • Data management
  • Time management
  • Relationship building
  • Regulatory compliance
  • Entrepreneurial
  • Performance assessment
  • Tenant relations
  • Clear communication
  • Tax liability calculation
  • Property law
  • Problem-solving
  • Loan processing
  • Teamwork
  • Repair planning
  • Tracking operating expenses
  • Tenant eligibility determination
  • Adaptability
  • Codes compliance
  • Basic mathematics
  • Fair housing compliance
  • Contract negotiation
  • Facilities management
  • Social perception
  • Staff management
  • Property inspections
  • Leasing and sales
  • Real estate economics
  • Real estate development
  • Administrative support
  • Financing coordination
  • Occupancy management
  • Affordable housing programs
  • Real estate financing
  • Critical thinking
  • Serve customers
  • Mobile device operation
  • Grounds maintenance
  • Tenant and owner liaising
  • Video surveillance
  • Negotiating Leases
  • Continuous improvement
  • Local and state laws
  • Professional demeanor
  • Property showing
  • Decision-making
  • Reliability
  • Coordinate documents
  • Attention to detail
  • Self motivation

Timeline

Property Manager

Lynd Living
07.2024 - Current

Assistant Property Manager

Woodside Village
05.2024 - 05.2025

TSL

OSL Retail Services
01.2023 - 05.2025

Academy Trainer

Walmart
12.2018 - 09.2023

Certified Nursing Assistant

Angel Wings Home Care
06.2015 - 12.2018

No Degree - Certified Nursing Assistant

Danville Community College

Associate of Science - Medical Assistant

National Business College

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Shanon Barnett