SHANTI MURPHY
Norfolk,NV
Summary
Program management and training professional with extensive experience analyzing operational effectiveness, implementing process improvements, conducting workforce training, and advising leadership on organizational performance initiatives. Skilled in program analysis, operational planning, automated reporting systems, data analysis, and leadership development. Proven ability to manage personnel, coordinate large-scale training operations, oversee budgets, and improve organizational readiness in fast-paced military environments. Proficient in Microsoft Office Suite, SharePoint, Oracle, database systems, and Navy training management applications.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Course Supervisor / Instructor
Naval Service Support Advanced Training Command
Virginia Beach, Virginia
08.2022 - 07.2025
- Supervised five senior Culinary Specialists and one civilian instructor responsible for delivering formal leadership development and advanced culinary training programs.
- Managed and executed curriculum delivery for leadership and technical training programs supporting Navy operational readiness objectives.
- Oversaw annual OPTAR budget of $35,000 supporting galley watch captain training operations and reinstatement of capstone training events.
- Trained and mentored 367 personnel over a 33-month period while maintaining a 97% GPA achievement rate with zero attrition.
- Conducted performance assessments, tracked student progress metrics, and developed reports used by leadership to evaluate training effectiveness.
- Implemented process improvements that enhanced training administration and operational efficiency.
- Delivered presentations and instructional briefings to military personnel and leadership audiences.
- Collaborated with command leadership to ensure compliance with Navy training standards and workforce development initiatives.
- Recipient of FY22 NETC Retention Excellence Award and Meritorious Unit Commendation.
- 40 Hours Per Week
- Salary: $65,000 annually
- Supervisor: Erik Reed, 757-708-0307 (May Contact)
Department Leading Chief Petty Officer
USS Whidbey Island (LSD-41)
Virginia Beach, Virginia
02.2019 - 07.2022
- Directed three divisions responsible for training, corrective maintenance operations, and material disposal efforts for 96 shipboard spaces during preparation for transfer to PEO Inactive Ships.
- Managed workforce development initiatives for 70 personnel, redesigning training programs that resulted in a 96% retention rate.
- Coordinated procurement and management of $1.2 million in subsistence inventory while maintaining required CSNL endurance levels and zero financial overages.
- Analyzed operational requirements and implemented accountability procedures ensuring compliance during COVID-19 operational restrictions.
- Prepared reports, tracked logistics metrics, and provided recommendations to leadership regarding operational readiness and personnel management.
- Led planning and execution efforts supporting INSURV inspections, Logistics Excellence evaluations, and pre-strike maintenance availability requirements.
- Maintained high standards of operational performance resulting in Retention Excellence Award, Logistics Excellence Award, INSURV success, and successful ship decommissioning efforts.
- Supervised personnel performance evaluations, mentorship programs, and workforce readiness initiatives.
- 40+ Hours Per Week
- Salary: $75,000 annually
- Supervisor: Brittney Sander, 270-300-2070 (May Contact)
Detachment Leading Supervisor
Naval Reserve Professional Development Center
Norfolk, Virginia
08.2016 - 01.2019
- Provided professional development and workforce education aligned with Navy Reserve operational requirements through formal instruction and innovative training solutions.
- Led 13 Sailors responsible for course administration, quota management, and training execution supporting over 1,200 annual senior officer and enlisted graduations.
- Managed student enrollment and training records using eNTRS and other Navy training management systems.
- Processed and completed 970 TOPS transactions while maintaining data accuracy and administrative compliance.
- Conducted data reviews and audits of ADMITS records for more than 800 Reserve Sailors during indoctrination and pre-mobilization screenings.
- Ensured personnel met operational readiness requirements and administrative compliance standards.
- Developed reports and briefings for leadership related to training participation, operational readiness, and workforce management initiatives.
- Coordinated with command stakeholders to improve training delivery and administrative processes.
- 40+ Hours Per Week
- Salary: $60,000 annually
- Supervisor: Florrie Espinal (May Contact)
Education
MBA -
University of Phoenix
Phoenix, AZ01.2022
Bachelor of Science - Management
University of Phoenix
Phoenix, AZ06.2018
Master of Science - Graphic Design Studies
The Art Institute of Pittsburgh
03.2012
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- SharePoint
- Oracle
- CANTRAC
- ENTRS
- Training Management Systems
- Data Reporting Software
- Database Applications
- Internet Research Tools
Certification
- NEC-3527 Advanced Culinary Techniques and Management — July 2006
- NEC-9571 Safety Technician — April 2015
- NEC-95AD Command Pay and Personnel Administrator (CPPA) — June 2017
- NEC-9502-004 Instructor — June 2022
- Department of Labor Occupational Certifications:
- Manager, Food Service
- Household Manager
- Computer Operator
- Manager, Retail Store
- Instructor
AWARDS AND HONORS
Navy and Marine Corps Commendation Medal (2), Navy and Marine Corps Achievement Medal (5), Letter of Commendation (Flag Level), Military Outstanding Volunteer Service Medal, Delta Mu Delta Lambda Sigma Chapter — University of Phoenix
CORE COMPETENCIES
- Program Analysis.
- Process Improvement
- Operational Planning
- Workforce Development
- Training & Development
- Data Collection & Reporting
- Leadership Support
- Performance Metrics
- Policy Implementation
- Database Management
- Microsoft Excel
- PowerPoint Presentations
- Oral & Written Communication
- Budget Administration
- Team Leadership
- Training Management Systems
Timeline
Course Supervisor / Instructor
Naval Service Support Advanced Training Command
08.2022 - 07.2025
Department Leading Chief Petty Officer
USS Whidbey Island (LSD-41)
02.2019 - 07.2022
Detachment Leading Supervisor
Naval Reserve Professional Development Center
08.2016 - 01.2019
MBA -
University of Phoenix
Bachelor of Science - Management
University of Phoenix
Master of Science - Graphic Design Studies
The Art Institute of Pittsburgh