Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanyn Hernandez-Pichardo

Lynchburg

Summary

Motivated recent graduate from Machine Tool program at CVCC seeking to start career as machinist. Skilled in working under pressure in fast passed environments and adapting to new situations.

Overview

8
8
years of professional experience

Work History

Claims Specialist

Stove Builder International Inc. (formerly ESW)
Madison Heights
06.2022 - Current
  • Analyze and process warranty claims
  • Track orders
  • Monitor inventory
  • Submit Freight Damage Claims
  • Process Return Authorizations

Order Processing

England's Stove Works
Monroe
03.2021 - 06.2022
  • Process incoming EDI and manual orders
  • Update inventory
  • Complete advanced shipping notices
  • Submit invoices

Production / Customer Service

England's Stove Works
Monroe
07.2017 - 03.2021

Summer - Fall Seasons

  • Assemble cast feed systems.
  • Use hand tools to assemble pellet stoves.
  • Maintain clean work booth

Winter Seasons

  • Answer phone calls
  • Assist with emails, warranty claims and returns
  • Take replacement parts orders

Education

Machine Tool Diploma -

CVCC
Lynchburg, VA
05-2025

High School Diploma -

Jefferson Forest High School
Forest, VA
05.2015

Skills

  • Blueprint reading
  • Experience with Prototrak Lathe and Mill
  • Ability to read and program G code
  • Experience using precision measuring instruments such as micrometer, caliper, and dial indicator
  • GD&T

Timeline

Claims Specialist

Stove Builder International Inc. (formerly ESW)
06.2022 - Current

Order Processing

England's Stove Works
03.2021 - 06.2022

Production / Customer Service

England's Stove Works
07.2017 - 03.2021

Machine Tool Diploma -

CVCC

High School Diploma -

Jefferson Forest High School
Shanyn Hernandez-Pichardo