Dynamic Operations Lead at Accurate Courier Express with a proven track record in enhancing team productivity and operational efficiency. Skilled in data analysis and resource allocation, I successfully reduced costs through process improvements while fostering a collaborative work environment. Committed to employee training and development, I drive results and achieve strategic objectives.
Overview
12
12
years of professional experience
Work History
Operations Lead
Accurate Courier Express
04.2023 - Current
Enhanced team productivity by providing ongoing training and development opportunities.
Managed and allocated staff and material resources to meet production goals.
Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Planned operations and activities, and led projects.
Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
Collaborated with cross-functional teams to achieve company-wide objectives and drive operational excellence.
Assisted in the development of long-term strategic plans, aligning operational goals with overarching company objectives.
Reduced operational costs through continuous improvement initiatives and cost-saving measures.
Oversaw problem resolution to address barriers to operational efficiency.
Generated reports detailing findings and recommendations.
Developed effective improvement plans in alignment with goals and specifications.
Collected, arranged, and input information into database system.
Personal Care Assistant
Public Partnerships, PPL
10.2017 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Shipfitter Journeyman
BAE Systems Norfolk Ship Repair
05.2013 - 02.2022
Adhered strictly to company guidelines as well as federal regulations when working on government contracts, ensuring compliance throughout the entire process.
Actively participated in pre-construction meetings with supervisors and engineers to discuss specific job requirements.
Reduced material waste by precisely cutting, shaping, and fitting metal plates to create custom structures.
Increased shipbuilding efficiency by accurately interpreting blueprints and specifications for various projects.
Demonstrated adaptability in adjusting to different project requirements while maintaining high levels of accuracy in each task performed.
Assured structural integrity by conducting thorough inspections of completed welds and joints.
Optimized production processes by effectively utilizing available resources such as personnel, materials, machinery during daily operations.
Participated in ongoing training programs to stay current with industry advancements and best practices for continuous improvement.
Enhanced workplace safety by enforcing proper use of personal protective equipment and adherence to safety protocols.
Facilitated effective communication among team members to ensure accurate alignment and placement of ship components.
Improved overall project timelines with efficient use of oxy-fuel and plasma cutting tools.
Worked closely with other trades, such as welders and electricians, to ensure the successful completion of complex projects.
Ensured seamless integration between assembled sections using skilled rigging techniques for safe lifting operations.
Contributed to timely project completion through diligent work on assigned tasks and proactive problem-solving in complex situations.
Collaborated with multidisciplinary teams to design, fabricate, and install marine components for optimal functionality.
Mentored junior shipfitters providing guidance on best practices for achieving desired results efficiently.
Contributed to a positive work environment by maintaining a professional attitude and demonstrating teamwork skills throughout all stages of the project.
Supported quality control efforts by performing detailed visual inspections before final assembly stages.
Maintained a clean, organized workspace for efficient operations and minimized risk of accidents or injuries.
Implemented preventative maintenance measures on equipment, prolonging tool life, and ensuring consistent performance quality.
Education
High School Diploma -
Deep Creek High
Chesapeake, VA
06-2008
Skills
Project management
Data analysis
Resource allocation
Process improvement
Operational efficiency
Employee training
Staff management
Team building
Conflict resolution
Time management
Safety compliance
Motivational attitude
Workforce management
Timeline
Operations Lead
Accurate Courier Express
04.2023 - Current
Personal Care Assistant
Public Partnerships, PPL
10.2017 - Current
Shipfitter Journeyman
BAE Systems Norfolk Ship Repair
05.2013 - 02.2022
High School Diploma -
Deep Creek High
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