SHARIHA GARRETT
Stafford
Summary
Dynamic and strategic Director of Product Management with over 19 years of experience leading complex technology portfolios and enterprise-grade systems for the DoD and U.S. Army. Proven track record in defining product strategy, managing multimillion-dollar budgets, and leading cross-functional teams of up to 90+ staff to deliver measurable business impact. Expert in Agile development, user-centered design, and aligning technical roadmaps with organizational goals to drive high-stakes digital transformations.
Overview
12
12
years of professional experience
Work History
Chief, Technology Services (Director of Product)
U.S. Army, HQDA CIO – Enterprise Services Agency
Fort Belvoir
08.2023 - Current
- Directs an $8.3M product portfolio across 11 enterprise systems, ensuring end-to-end delivery and alignment with high-level technology strategy.
- Spearheaded interagency IT collaboration initiatives, reducing resolution times and operational friction by 40% through improved communication workflows.
- Launched a Section 508 accessibility program that improved system compliance by 40%, enhancing the user experience for a diverse user base.
- Oversees critical infrastructure and security audits, maintaining 100% compliance for high-security environments.
Chief, Publishing Technology Division
Army Publishing Directorate
Fort Belvoir
11.2016 - 07.2023
- Supervised and mentored a cross-functional team of 90+ personnel, boosting workforce engagement by 40% while managing a $3.1M annual budget.
- Reduced operating costs by 25% through strategic resource reallocation and process improvements across the product lifecycle.
- Introduced an automated training platform for ePUBS that saved 200+ labor hours and tripled help desk resolution efficiency through workflow automation.
IT Specialist, Functional Systems
Headquarters Marine Corps
Quantico
07.2014 - 11.2016
- Led the rollout of Telehealth products, successfully expanding behavioral health access by 25% for a global user base.
- Drove digital communication and engagement strategies for wellness campaigns, resulting in a 30% increase in user engagement.
Education
MBA - Project Management
Liberty University
B.S. - Interactive Media & Design
Art Institute of Pittsburgh
A.A.S. - Web Development
ITT Technical Institute
Skills
- Jira
- Confluence
- Microsoft Project
- SharePoint
- Adobe Suite
- Agile Development
- RMF 20
- Federal IT Governance
- Section 508 Accessibility
Technical Skills And Certifications
Jira, Confluence, Microsoft Project, SharePoint, Adobe Suite, Agile Development, RMF 2.0, Federal IT Governance, Section 508 Accessibility
Timeline
Chief, Technology Services (Director of Product)
U.S. Army, HQDA CIO – Enterprise Services Agency
08.2023 - Current
Chief, Publishing Technology Division
Army Publishing Directorate
11.2016 - 07.2023
IT Specialist, Functional Systems
Headquarters Marine Corps
07.2014 - 11.2016
MBA - Project Management
Liberty University
B.S. - Interactive Media & Design
Art Institute of Pittsburgh
A.A.S. - Web Development
ITT Technical Institute