Shaton M. McLeod
Sterling
Summary
Experienced and compassionate social service professional with a strong background in trauma-informed care, case management, and working with high-risk individuals and families. Skilled in coordinating services, developing individualized plans, and utilizing evidence-based strategies to support clients in overcoming barriers and achieving long-term stability. Adept at working collaboratively in team environments while maintaining a client-centered approach to foster engagement and empowerment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Analyst Case Manager
CVS Health
Sterling, VA
06.2025 - Current
- Provide person-centered care coordination and case management services to Medicaid members enrolled in Virginia's CCC Plus Waiver program.
- The Case Manager assesses member needs, develops individualized care plans, coordinates services, monitors outcomes, and advocates for members to ensure they receive appropriate medical, behavioral health, social, and long-term support services in the community.
- Ensure compliance with Virginia Medicaid, DMAS, and CCC Plus Waiver regulations and documentation requirements.
- Maintain regular contact with members, caregivers, providers, and community agencies.
- Facilitate interdisciplinary care team meetings and collaborate with physicians, therapists, social workers, and service providers.
- Monitor service delivery, member progress, and outcomes; modify care plans as needed.
- Assist members in accessing Medicaid waiver services, transportation, housing resources, durable medical equipment, and other community supports.
- Complete timely case notes, assessments, authorizations, and required reports.
- Advocate for members to promote independence, health, safety, and community integration.
- Respond to member concerns, complaints, and urgent care coordination needs
Housing Focused Shelter Case Manager
PathForward
Arlington, VA
05.2024 - 2025
- Conduct comprehensive client intakes and assessments using the VI-SPDAT, developing individualized housing plans and stabilization strategies.
- Support clients in overcoming housing barriers, including obtaining proper ID, securing income, and accessing housing subsidies.
- Provide case management services, including coordinating with service providers and reintegrating clients into the community.
- Utilize trauma-informed care, motivational interviewing, and progressive engagement to empower clients and reduce barriers to success.
- Facilitate life skills groups and community meetings, providing education on topics such as tenant rights, financial literacy, and community building.
- Maintain accurate, up-to-date client files and progress notes in compliance with organizational and funding requirements.
Educational and Training Voucher Coordinator
Fairfax County DFS/FC&A
Fairfax County, VA
01.2023 - 05.2024
- Managed the Chafee Independent Living and Educational and Training Voucher funds, processing funding requests and monitoring the budget.
- Connected older youth in foster care and those who have aged out to housing, education, and employment services.
- Conducted life skills training for youth, individually and in groups, to promote self-sufficiency and transition to adulthood.
- Assisted with the National Youth in Transition Database survey and maintained case records and correspondence.
Social Service Specialist II
Fairfax County DFS/CPS
Fairfax County, VA
08.2019 - 02.2023
- Conducted investigations and assessments for child abuse and neglect cases, providing safety planning and clinical interventions.
- Coordinated with law enforcement and community agencies for joint investigations, preparing court documents, and testifying in hearings.
- Engaged families in resource linkage and family team meetings, maintaining a trauma-informed approach in crisis situations.
Substitute Teacher
Loudoun County Public Schools
Loudoun County, VA
10.2016 - 08.2021
- Provided instruction continuity and classroom management across various subjects, ensuring safety and meeting educational goals.
- Worked effectively with diverse student populations and supported inclusive learning environments.
Children’s After School Activities Supervisor (CASA)
Loudoun County PRCS
Loudoun County, VA
10.2013 - 08.2021
- Supervised afterschool programs, ensuring adherence to state childcare licensing standards and providing age-appropriate recreational activities.
- Oversee recreational program for children by ordering supplies, implementing goals, ensuring safety compliance standards are met.
- Supervising staff performance
- Develop and followed established curriculum plans, facilitate activities, group games, and reading time following the needs of the children.
- Provide a welcoming and safe environment for children and perform daily health checks, and handle food service items and emergency procedures.
- Developed and implemented a culturally competent, inclusive environment for diverse populations.
Prevention/Intervention Specialist
Loudoun County MHSADS
Loudoun County, VA
06.2017 - 08.2019
- Delivered evidence-based substance abuse, violence prevention, and juvenile delinquency interventions.
- Co-led group therapy sessions, improving individual and family functioning through structured activities.
Transition Counselor
Christ Child Society
Washington, DC
07.2015 - 06.2016
- Delivered case management and skill-building programs for high-risk teens and families, ensuring youth transitioned successfully to independence.
Supervisor/Senior Facilitator Teen Outreach Program (TOP)
Sasha Bruce Youth Network
Washington, DC
06.2013 - 07.2015
- Supervised and facilitated youth development groups for high-risk teens, conducting program assessments and maintaining up-to-date local service knowledge.
Group Facilitator
Mustard Seed for Forensic Social Work
Brooklyn, NY
05.2007 - 06.2014
- Conduct initial assessments and ongoing evaluations of sex offenders, including risk assessments, to determine treatment needs and progress.
- Develop individualized treatment plans that address specific behaviors, triggers, and rehabilitation goals.
- Regularly monitor clients' progress and provide updates to the court, probation officers, or other relevant agencies.
- Provide individual and group therapy focused on behavior modification, anger management, relapse prevention, and addressing issues related to sexual offending.
- Utilize evidence-based treatment methods, including Cognitive Behavioral Therapy (CBT) and other therapeutic models, to assist clients in changing harmful behaviors.
Child Protective Specialist
NYC Administration for Children's Services
Brooklyn, NY
02.2007 - 06.2013
- Investigated child abuse and neglect cases, creating safety plans, attending court hearings, and providing testimony.
- Ensured ongoing services were delivered in compliance with legal requirements, maintaining trauma-informed practices throughout the process.
Education
Master of Social Work (MSW) -
Adelphi University
Master in Special Education - undefined
University of Phoenix
Bachelor of Science in Liberal Arts - Psychology & Social Sciences, Minor: Social Work
College of New Rochelle
Skills
- Experience in case management, care coordination, Medicaid waiver services, behavioral health, aging services, or long-term care preferred
- Knowledge of Virginia Medicaid programs, CCC Plus Waiver services, and community resources
- Strong assessment, documentation, communication, and organizational skills
- Ability to work independently and manage a caseload effectively
- Valid driver's license and reliable transportation for community or home visits (if required)
- Excellent communication, organizational, and problem-solving skills
- Strong knowledge of trauma-informed care, case management, and behavioral health strategies
- Culturally competent and experienced working with diverse populations
Certification
- CPR/First Aid/AED Certification
- MAT Certification and Aviqu Certification
- Youth Mental Health First Aid Certification
- Child Abuse & Neglect Certification
- Blood-Borne Pathogens Certification
- VA Childcare Certification
Timeline
Analyst Case Manager
CVS Health
06.2025 - Current
Housing Focused Shelter Case Manager
PathForward
05.2024 - 2025
Educational and Training Voucher Coordinator
Fairfax County DFS/FC&A
01.2023 - 05.2024
Social Service Specialist II
Fairfax County DFS/CPS
08.2019 - 02.2023
Prevention/Intervention Specialist
Loudoun County MHSADS
06.2017 - 08.2019
Substitute Teacher
Loudoun County Public Schools
10.2016 - 08.2021
Transition Counselor
Christ Child Society
07.2015 - 06.2016
Children’s After School Activities Supervisor (CASA)
Loudoun County PRCS
10.2013 - 08.2021
Supervisor/Senior Facilitator Teen Outreach Program (TOP)
Sasha Bruce Youth Network
06.2013 - 07.2015
Group Facilitator
Mustard Seed for Forensic Social Work
05.2007 - 06.2014
Child Protective Specialist
NYC Administration for Children's Services
02.2007 - 06.2013
Master in Special Education - undefined
University of Phoenix
Bachelor of Science in Liberal Arts - Psychology & Social Sciences, Minor: Social Work
College of New Rochelle
Master of Social Work (MSW) -
Adelphi University