Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAUN VERNON

McLean

Summary

Dynamic Clinical Technician with a proven track record at VHC Health, excelling in EPIC charting and patient onboarding. Adept at leading teams and enhancing operational efficiency, I effectively managed inventory and ensured compliance with safety regulations, fostering a collaborative environment that improved patient care and staff performance.

Overview

18
18
years of professional experience

Work History

Clinical Technician

VHC Health
Arlington
01.2010 - Current
  • Managed calendar reminders for upcoming deadlines or events associated with my direct manager.
  • Prepare the unit schedule every six weeks, utilizing Kronos.
  • Attended monthly meetings as an EPIC superuser and distributed information to staff on upcoming changes.
  • Checked the new patient information when being admitted to the unit to ensure the diagnosis is appropriate for the unit.
  • Ordered supplies as needed, tracked inventory levels, and placed orders with the warehouse, Staples, Amazon, and vendors through Workday.
  • Worked with engineering, IT, DFE, and Biomed, etc to ensure all equipment was maintained and working on the unit.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Provided assistance with onboarding new employees by preparing orientation materials and precepting the new employees.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Monitored vital signs of critically ill patients and reported any abnormalities to the physician or nurse immediately.
  • Provided support to clinical personnel during examinations and treatments of patients in order to ensure optimal patient experience.
  • Maintained a clean and organized work environment in accordance with safety regulations.
  • Ensured that all necessary supplies were stocked in clinical areas at all times.

Department Manager

Bed Bath & Beyond
Tysons Corner
01.2007 - 01.2010
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Managed budgets effectively by making sure costs stayed within allocated limits.
  • Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Ensured compliance with all safety regulations in the workplace.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Provided technical support as needed when troubleshooting issues related to equipment or software.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.

Education

Certified Nursing Assistant - Nursing

Northern Virginia Community College
Annandale, VA
12-2009

High School Diploma -

North Stokes High School
Danbury, NC
06-1996

Some College (No Degree) - Nursing

Northern Virginia Community College
Annandale, VA

Skills

  • EPIC charting
  • Scheduling unit staff
  • Vital signs monitoring
  • Equipment maintenance
  • Supply restocking
  • Inventory management
  • Patient onboarding
  • Technical troubleshooting
  • Team leadership
  • Time management
  • Problem solving

Timeline

Clinical Technician

VHC Health
01.2010 - Current

Department Manager

Bed Bath & Beyond
01.2007 - 01.2010

Certified Nursing Assistant - Nursing

Northern Virginia Community College

High School Diploma -

North Stokes High School

Some College (No Degree) - Nursing

Northern Virginia Community College

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SHAUN VERNON