Shaunta' Skinner
Newport News,VA
Summary
Skilled Mental Health Technician with a Bachelors degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Mental Health Technician
Newport News Behavioral Health Center
02.2023 - Current
- Lead staff and ensure that all groups are ran therapeutically
- Ensure that all paperwork is filled out, stock and ensure that all resident have the things that they need, ensure that all residents are aware of boundaries and coping skills
- Support to team and others around me.
Behavior Technician
CENTRIA HEALTHCARE
01.2022 - 07.2023
- Working in-home with Autistic children 2-12 years of age
- Finding coping skills, and behavioral plans to assist them in everyday life.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
Event Coordinator
Virginia Health Services
10.2021 - 07.2023
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Streamlined registration processes for increased efficiency and reduced waiting times.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Developed creative marketing materials that generated interest and boosted event attendance.
Mental Health Technician
Newport News Behavioral Health Center
08.2021 - 10.2021
- Meeting with the children holding therapy sessions, working on coping skills, ensuring that the children are getting the proper treatment that they need to get through their rough patch.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Area Manager
Rainbow
11.2017 - 05.2021
- Resolve customer complaints regarding sales and service
- Oversee regional and local sales managers and their staffs
- Determine price schedules and discount rates
- Review operational records and reports to project sales and determine profitability
- Monitor customer preferences to determine focus of sales efforts
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
Store Manager
Rainbow Shops
10.2014 - 05.2021
- Resolve customer complaints regarding sales and service
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Assistant Manager
RAINBOW
04.2012 - 05.2021
- Resolve customer complaints regarding sales and service
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Monitor customer preferences to determine focus of sales efforts.
Co-Manager
VICTORIA SECRET
01.2009 - 04.2012
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Review operational records and reports to project sales and determine profitability
- Prepare budgets and approve budget expenditures
- Resolve customer complaints regarding sales and service.
Sales Leader
VICTORIA SECRET
09.2007 - 01.2009
- Resolve customer complaints regarding sales and service
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Determine price schedules and discount rates.
Sales Associate
VICTORIA SECRET
10.2005 - 09.2007
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Receive, open, unpack and issue sales floor merchandise
- Clean display cases, shelves, and aisles.
Education
Master of Science - Mental Health Counseling
Grand Canyon University
Phoenix, AZ11.2024
Bachelor's in Psychology -
Grand Canyon University
Phoenix, AZ01.2020
High School Diploma -
MOUNT VERNON HIGH SCHOOL
Alexandria, VA06.2004
Skills
- Strategic Planning
- Store Management Experience
- Profit & Loss
- Assistant Manager Experience
- Experience with children
- Childcare
- Autism Experience
- Applied Behavior Analysis
- Behavioral Health
- Behavioral Therapy
- Special Education
- Individual / Group Counseling
- Sales
- Customer service
- Store management
- Profit & loss
- Cash handling
- Cash register
- Special education
- Behavioral therapy
- Stress Management
- Goal Setting
- Substance Abuse Treatment
- Suicide Prevention
- Clinical Documentation
Certification
- First Aid Certification, 08/01/25
- CPR Certification, 08/01/25
Timeline
Lead Mental Health Technician
Newport News Behavioral Health Center
02.2023 - Current
Behavior Technician
CENTRIA HEALTHCARE
01.2022 - 07.2023
Event Coordinator
Virginia Health Services
10.2021 - 07.2023
Mental Health Technician
Newport News Behavioral Health Center
08.2021 - 10.2021
Area Manager
Rainbow
11.2017 - 05.2021
Store Manager
Rainbow Shops
10.2014 - 05.2021
Assistant Manager
RAINBOW
04.2012 - 05.2021
Co-Manager
VICTORIA SECRET
01.2009 - 04.2012
Sales Leader
VICTORIA SECRET
09.2007 - 01.2009
Sales Associate
VICTORIA SECRET
10.2005 - 09.2007
Master of Science - Mental Health Counseling
Grand Canyon University
Bachelor's in Psychology -
Grand Canyon University
High School Diploma -
MOUNT VERNON HIGH SCHOOL
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