Shavon Edwards
Fredericksburg
Summary
Dynamic professional with a proven track record at the Veterans Administration Medical Center, prepared for a role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability and recognized for promoting service excellence and fostering a positive environment, contributing to improved staff and patient interactions.
Overview
7
7
years of professional experience
Work History
Secretary
The Veterans Administration Medical Center
12.2022 - 01.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Recreational Specialist
USAF
08.2020 - 08.2022
- Coordinated special events and community outreach initiatives, increasing awareness of available services and resources.
- Developed emergency response plans in collaboration with local authorities, prioritizing participant safety during unforeseen events.
- Promoted inclusivity by designing adaptive recreational activities tailored to the needs of individuals with disabilities or other limitations.
- Implemented targeted marketing strategies to attract new participants and promote program offerings effectively.
- Ensured compliance with local regulations through careful monitoring of safety measures and adherence to established guidelines.
- Organized volunteer opportunities for program participants, promoting social responsibility and strengthening community ties.
Lead Recreation Assistant
USAF
09.2018 - 09.2020
- Implemented innovative marketing strategies for recreational programs, resulting in higher enrollment numbers.
- Ensured compliance with all relevant regulations pertaining to health, safety, staffing levels, and documentation requirements within the recreation department.
- Led team of staff members, promoting effective communication and collaboration in order to achieve departmental goals.
- Enhanced overall guest experience by effectively managing recreational activities and events.
- Managed the budget for recreation department, ensuring cost-effective allocation of resources without compromising quality or programming variety.
- Organized training sessions for staff members on topics such as first aid certification or conflict resolution techniques to promote professional development opportunities within the team.
Bank Manager
Alaska District of Engineers FCU
11.2016 - 11.2017
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Championed community involvement initiatives to strengthen the bank''s reputation as a responsible corporate citizen.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
Education
General Studies
Indian River High School
Chesapeake, VA07-2000
Skills
- Service excellence
- Effective verbal communication
- Administrative support
- Organization
- Effective calendar coordination
- Systematic file handling
- Document editing
Timeline
Secretary
The Veterans Administration Medical Center
12.2022 - 01.2024
Recreational Specialist
USAF
08.2020 - 08.2022
Lead Recreation Assistant
USAF
09.2018 - 09.2020
Bank Manager
Alaska District of Engineers FCU
11.2016 - 11.2017
General Studies
Indian River High School
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