Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shavon Harkless

Richmond

Summary

Dynamic Transportation Supervisor with extensive experience at Keany Produce Inc., excelling in route planning and driver supervision. Proven track record in enhancing operational efficiency and safety through effective team building and compliance management. Skilled in fleet management, fostering a culture of continuous improvement, and ensuring timely deliveries while maintaining high customer satisfaction.


Overview

12
12
years of professional experience

Work History

Transportation Supervisor

Keany Produce Inc.
09.2023 - Current
  • Managed routing, driver supervision and DOT compliance.
  • Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
  • Managed a team of 80+drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
  • Scheduled repair and preventive maintenance of vehicles and other equipment.
  • Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
  • Verified that drivers completed required safety training and attended quarterly driver safety meetings.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Coordinated schedules and communicated changes to customers.
  • Maintained compliance with DOT regulations and accurately documented driver qualifications, permits, and equipment information.
  • Assisted in developing company policies related to transportation procedures, ensuring alignment with industry standards and best practices.

Transportation Supervisor

FedEx:Ground
06.2016 - 09.2023
  • Managed a team of drivers 30+, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
  • Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
  • Fostered a culture of continuous improvement within the team by encouraging feedback from drivers on ways to enhance operational efficiency.
  • Planned and established transportation routes, work schedules and operator assignments.
  • Developed strong relationships with clients through consistent communication and excellent customer service practices.
  • Enhanced safety measures by conducting regular vehicle inspections and enforcing strict adherence to regulations.
  • Maintained and verified time, transportation, financial, inventory and personnel records.
  • Demonstrated tasks to new hires and assigned to experienced workers for further training.
  • Monitored and maintained on-time delivery, reliability, service and performance.
  • Allocated equipment to meet transportation needs and financial goals.
  • Managed driver safety awards program, promoting safe driving and working safe initiative.
  • Evaluated fleet maintenance requirements regularly, scheduling services accordingly to minimize downtime.
  • Verified that drivers completed required safety training and attended quarterly driver safety meetings.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.

Shift Supervisor

UPS
01.2014 - 06.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Education

GED -

J Sargeant Reynolds Community College
Richmond
06-2013

Skills

  • Transportation management
  • Route planning
  • Accident / incident reports
  • Driver supervision
  • Scheduling
  • Driver safety programs
  • Fleet management & logistics
  • Logical reasoning
  • Dispatching procedures
  • Assisting customers
  • Road safety
  • Team building

Accomplishments

  • Supervised team of 80+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

    • .

  • Resolved product issue through consumer testing.

Timeline

Transportation Supervisor

Keany Produce Inc.
09.2023 - Current

Transportation Supervisor

FedEx:Ground
06.2016 - 09.2023

Shift Supervisor

UPS
01.2014 - 06.2016

GED -

J Sargeant Reynolds Community College

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Shavon Harkless