Carmen Johnson
Hampton
Summary
Dedicated and hardworking professional with experience in provision and mental management. Skilled in team leadership, training and development, as well as development and implementation of safeguard programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
St Brides Correctional Center
Chesapeake, VA
05.2022 - Current
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Maintained clear and open communications with facility areas to support safe operations.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Applied non-violent response tools and physical restraint during problematic situations.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Cash-in-Transit (CIT) Officer
Brinks Armored
Chesapeake, VA
12.2024 - 04.2025
- Ensured compliance with safety protocols during cash transport operations.
- Oversaw daily cash logistics, optimizing route efficiency and security measures.
- Conducted risk assessments to enhance security procedures and mitigate vulnerabilities.
Police Officer
Portsmouth Police Department
Portsmouth, VA
01.2023 - 07.2024
- Patrolled assigned areas to detect and prevent criminal activity.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Responded to emergency calls for service and provided assistance as needed.
- Prepared detailed reports on incidents and arrests made.
- Conducted traffic stops in accordance with departmental protocol.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Provided testimony in court when necessary concerning investigations conducted.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
Armed Security Guard
Top Guard Inc
Norfolk, VA
06.2021 - 05.2022
- Investigated reported incidents to protect company assets.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Supported criminal investigations through collaboration with local law enforcement agencies.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Tracked vehicles on premises, including license plate numbers.
- Completed hourly building and grounds patrols.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Maintained high levels of alertness throughout shifts.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Armed Messenger
GardaWorld Cash Services
Hampton, VA
09.2020 - 04.2021
- Drove and guarded armored vehicle transporting valuable assets.
- Updated daily logs with information on mileage, damages and customer concerns.
- Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
- Coordinated parcel delivery using strong time management skills.
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Sorted parcels according to delivery route.
- Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
- Performed routine air and fluid checks and refueling for vehicles.
- Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
Deputy Sheriff
Newport News Sheriff's Office
Newport News, VA
01.2020 - 05.2020
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Issued clothing, bedding and other authorized items to inmates.
- Observed conduct of inmates and protected from dangers.
- Searched prisoner cells and belongings for contraband and weapons.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Monitored behavior of inmates to prevent escape attempts, crime and other dangerous activities.
- Increased inmate safety by closely monitoring all activity on jail premises for shift, including inmate behavior and hazards.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Supervised inmates during day-to-day activities.
- Maintained records of prisoners' identification and charges.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Jail Officer
Hampton Roads Regional Jail
Portsmouth, VA
07.2018 - 01.2020
- Guarded facility entrances to screen visitors.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Drafted incident reports detailing inmate conduct.
- Implemented defensive tactics and physical restraints to maintain safety and security of the facility.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Assigned inmates to open and appropriate housing units.
- Supervised activities of adolescents in residential setting.
- Recommended further treatment strategies and diagnostic efforts for inmates.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Inspected cells and conducted random searches of common areas.
- Assisted in restraining violent and unruly inmates.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Attended regular trainings and maintained appropriate certifications.
- Maintained correct physical head count at all times.
- Transported inmates to and from personal appointments, including medical and dental appointments, work details, and court hearings.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Maintained records and logs of materials and equipment used.
- Maintained appropriate control, security, and well-being over those detained.
- Observed and directed inmates during recreation, visits, telephone, and shower time.
- Directed visitor sign-in documenting processes and completing appropriate visitation logs.
- Maintained daily logs of shift activity.
- Detected potential threats and quickly defused conflicts.
- Assigned inmates to open and appropriate housing units.
Direct Support Professional
Faces Community Services
Chesapeake, VA
10.2016 - 07.2018
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Used approved crisis intervention techniques in emergency situations.
- Assisted individuals in learning and developing new skills.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted client with personal hygiene, mobility and transportation.
- Documented client progress in charts and logbooks.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Assisted patients with bladder and bowel needs by helping to a restroom.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Education
High School Diploma -
Academy For Staff Development
CrozierHigh School Diploma - undefined
Western Branch High School
Chesapeake, VA06-2016
Skills
- First aid and CPR certified
- Crisis Prevention Intervention (CPI)
- Excellent problem solver
- Knowledge of state and federal laws
- Safety
- Negotiation
- Radio communication
- Typing proficiency
- Great oral and written communication
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Certification
- Combined Jailors (2018)
- Basic Corrections training (2020)
- Dialogue Training (2020)
- Law Enforcement Officer (2024)
Timeline
Cash-in-Transit (CIT) Officer
Brinks Armored
12.2024 - 04.2025
Police Officer
Portsmouth Police Department
01.2023 - 07.2024
Correctional Officer
St Brides Correctional Center
05.2022 - Current
Armed Security Guard
Top Guard Inc
06.2021 - 05.2022
Armed Messenger
GardaWorld Cash Services
09.2020 - 04.2021
Deputy Sheriff
Newport News Sheriff's Office
01.2020 - 05.2020
Jail Officer
Hampton Roads Regional Jail
07.2018 - 01.2020
Direct Support Professional
Faces Community Services
10.2016 - 07.2018
High School Diploma - undefined
Western Branch High School
High School Diploma -
Academy For Staff Development