SHAWN BARRON
Norfolk,VA
Summary
IT Support Professional with a strong background in the U.S. Navy and a strong interest in Cloud Engineering, complemented by a Secret Clearance and multiple Microsoft certifications. Proven track record in troubleshooting hardware, managing Azure virtual machines, and providing comprehensive support across Windows and M365 environments. Recognized for disciplined problem-solving skills and a passion for addressing technical challenges to develop efficient solutions. Eager to improve in cloud technologies to and enhance operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deck Department
U.S. Navy
06.2025 - 03.2026
- Maintained shipboard hardware and mechanical systems using the Navy's 3M system, ensuring operational readiness and compliance.
- Supported shipboard systems through troubleshooting, component checks, and routine technical upkeep.
- Operated in high-pressure environments requiring strong situational awareness and precise execution.
- Managed corrosion control projects involving sanding, grinding, and power-tool operation.
- Served as Helmsman, Lee Helm, and Lookout, supporting navigation and safety operations.
- Trained in emergency response, firefighting, and damage control procedures.
Freight / Stocking Associate
Home Depot
11.2022 - 05.2025
- Unloaded freight and staged pallets using material-handling equipment to meet strict in-stock deadlines.
- Conducted inventory counts, cycle counts, and planogram resets to optimize product accessibility.
- Provided product assistance and customer service in a fast-paced retail environment.
- Organized merchandise displays to enhance product visibility and accessibility.
- Greeted customers and directed to requested products.
IT Technician
Freelance
01.2021 - 01.2025
- Built, repaired, and upgraded over 25+ computers, I've diagnosed, upgraded and replaced failing and outdated components.
- Diagnosed and repaired hardware and software issues on desktops and laptops for individual and small business clients.
- Built custom PCs and optimized systems for performance and reliability.
Operations Center Intern
D&J Global Inc.
06.2022 - 11.2022
- Supported distribution, HR, and customer service administrative functions.
- Managed computer-related tasks and software assignments to improve office efficiency.
- Analyzed data sets to identify areas for process improvement and cost savings.
- Sorted and organized files, spreadsheets, and reports.
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL06-2021
Skills
- User support across Windows, Microsoft 365, and Azure environments
- Networking (DNS, DHCP, IP addressing, cabling)
- Diagnose hardware, software, network, and cloud service issues
- Azure virtual machines, networking basics, storage, and identity
- Monitoring, access control, and basic security concepts
- Supporting cloud-based services and deployments
- Data entry
- Using Excel with OneDrive/SharePoint for collaboration
- Data validation, pivot tables, pivot charts
- Customer service & user support
- Hand & power tools
- Emergency response & safety procedures
- Friendly, positive attitude
- Problem-solving
- Customer service
- Teamwork and collaboration
Websites
Certification
- Active Secret Security Clearance Jun 2025 — Jun 2035
- Microsoft IT Support Specialist Professional Certificate Jan 2026
- Microsoft Cloud Support Associate Professional Certificate Jan 2026
- Microsoft SQL Server Professional Certificate Feb 2026
- Microsoft Excel Professional Certificate Jan 2026
- Practical Windows PowerShell Scripting Specialization Jan 2026
- Helmsman / Lee Helm (U.S. Navy) Nov 2025
- First Aid / CPR Certified (U.S. Navy) Nov 2025
- Damage Control Qualified (U.S. Navy) Sept 2025
- Lookout Qualified (U.S. Navy) Nov 2025
Timeline
Deck Department
U.S. Navy
06.2025 - 03.2026
Freight / Stocking Associate
Home Depot
11.2022 - 05.2025
Operations Center Intern
D&J Global Inc.
06.2022 - 11.2022
IT Technician
Freelance
01.2021 - 01.2025
High School Diploma -
Hollywood Hills High School
Links
- Github (Myprojects)