Shawn Jackson
Manassas
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
14
14
years of professional experience
Work History
Human Resources Consultant
Northern Virginia Community College
03.2023 - Current
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Streamlined recruitment processes for faster and more efficient hiring of top talent.
- Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
- Conducted thorough job analyses to create clear and concise job descriptions, facilitating improved candidate selection.
- Spearheaded diversity and inclusion initiatives, resulting in a more inclusive workplace environment.
- Led conflict resolution efforts between employees, fostering improved working relationships among staff members.
- Oversaw employee engagement initiatives such as team building events and recognition programs, boosting morale within the company.
- Ensured compliance with all relevant employment laws and regulations through proactive policy development and rigorous internal audits.
- Delivered measurable improvements in HR efficiency by automating manual processes using advanced software tools.
- Championed a culture of continuous improvement within the HR function by regularly evaluating existing processes and seeking opportunities to enhance service delivery.
- Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
- Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
- Structured compensation and benefits according to market conditions and budget demands.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advocated for staff members, helping to identify and resolve conflicts.
- Administered employee benefits programs and assisted with open enrollment.
Center Director
Early Bird Childcare Center
07.2022 - 01.2023
- Achieved accreditation requirements by ensuring compliance with state and federal regulations.
- Maximized grant funding opportunities by researching potential sources diligently and submitting well-crafted proposals, securing crucial financial support for center programs.
- Kept facility in compliance with all applicable standards and laws.
- Developed and implemented emergency response plans for disasters, security issues and injuries.
- Worked with other departments, local governmental organizations and community groups to provide well-rounded host of services for patrons.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Business Manager Director
The Learning Experience
07.2015 - 07.2022
- Increased overall business efficiency by streamlining processes and implementing cost-saving measures.
- Achieved revenue growth through strategic planning and effective marketing campaigns.
- Developed a comprehensive budget plan to maximize resources and control expenses in alignment with company goals.
- Introduced metrics-based KPI tracking systems which streamlined performance evaluation and facilitated data-driven decision making.
- Maintained, verified and updated privileges for credentials files, insurance and legal documentation.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Preschool Teacher
Chesterbrook Academy
11.2009 - 06.2015
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Applied play-based strategies to provide diverse approaches to learning.
Education
Bachelor of Arts - Sociology
George Mason University
Fairfax, VA06.2010
Associate of Arts - Early Childhood Education
Northern Virginia Community College
Woodbridge, VA05.2008
Skills
- Recruitment and Retention Strategies
- Onboarding
- Employee Relations
- Talent Acquisition
- HR Policies and Procedures
- Background Checks
- Human Resources Support
- Recruitment and Hiring
- Microsoft Office
Timeline
Human Resources Consultant
Northern Virginia Community College
03.2023 - Current
Center Director
Early Bird Childcare Center
07.2022 - 01.2023
Business Manager Director
The Learning Experience
07.2015 - 07.2022
Preschool Teacher
Chesterbrook Academy
11.2009 - 06.2015
Bachelor of Arts - Sociology
George Mason University
Associate of Arts - Early Childhood Education
Northern Virginia Community College
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