SHAWN PARKER SR.
Chesterfield
Summary
Results-driven human resources professional with extensive experience in managing large-scale projects, including budgeting, classification, and compensation. Proven military veteran with a strong track record of delivering effective HR solutions and fostering collaboration. Expertise in leadership, project management, and enhancing employee engagement to drive organizational success.
Overview
21
21
years of professional experience
Work History
Human Resources Coordinator
NUCOR INSULATED PANEL GROUP
04.2024 - Current
- Directed planning, monitoring and appraisal of employee work results, overseeing a team of managers trained to coach and discipline employees, resulting in a 20% improvement in employee performance evaluations.
- Facilitated resolution of employee grievances fostering positive work environment and reducing turnover by 15%.
- Spearheaded enhancement of HR through strategic planning, implementation, and evaluation of employee relations and HR policies, programs, and practices, resulting in a 25% increase in employee satisfaction surveys.
- Played key role in collaborative workgroup with Clinical Specialists and Information Technology staff to complete project implementation of Electronic Health Record system, streamlining operations and improving data accuracy.
- Managed team of 10 HR professionals, providing support, resulting in 30% increase in team productivity.
- Advise and coach Leaders on human resource issues including the interpretation and application of relevant legislation, corporate policies, practices and programs. Answer associate inquiries on said policies.
- Developed and implemented training programs to ensure compliance with policies and procedures, resulting in a 40% decrease in HR-related compliance issues.
- Conducted performance evaluations and provided constructive feedback to employees, contributing to a 20% improvement in overall employee performance.
- Coordinated recruitment and onboarding processes, successfully hiring and integrating 25 new employees.
- Implemented innovative employee recognition programs to boost morale and foster a positive work culture, resulting in a 20% increase in employee engagement scores.
- Maintained accurate HR records and documentation, ensuring compliance with regulatory requirements and industry standards, resulting in zero compliance violations during audits.
Human Resources Manager
ACHILLES FOOT AND ANKLE CENTER
Midlothian
04.2023 - 11.2023
- Directed planning, monitoring and appraisal of employee work results, overseeing a team of managers trained to coach and discipline employees, resulting in a 20% improvement in employee performance evaluations.
- Facilitated resolution of employee grievances fostering positive work environment and reducing turnover by 15%.
- Spearheaded enhancement of HR through strategic planning, implementation, and evaluation of employee relations and HR policies, programs, and practices, resulting in a 25% increase in employee satisfaction surveys.
- Played key role in collaborative workgroup with Clinical Specialists and Information Technology staff to complete project implementation of Electronic Health Record system, streamlining operations and improving data accuracy.
- Managed team of 10 HR professionals, providing support, resulting in 30% increase in team productivity.
- Experience working with an HRIS and cross systems. Ulti Pro, Hyrell, Workday, and SuccessFactors.
- Advise and coach Leaders on human resource issues including the interpretation and application of relevant legislation, corporate policies, practices and programs. Answer associate inquiries on said policies.
- Develop, manage, coordinate, administer and consult on a variety of policies, programs and activities covering multiple HR activities across assigned regions.
- Developed and implemented training programs to ensure compliance with policies and procedures, resulting in a 40% decrease in HR-related compliance issues.
- Conducted performance evaluations and provided constructive feedback to employees, contributing to a 20% improvement in overall employee performance.
- Midlothian, VA
Human Resources Analyst II
VA STATE UNIVERSITY
01.2023 - 04.2023
- Implemented and monitored a competitive and fair compensation system, resulting in a 15% increase in employee satisfaction with their compensation packages.
- Maintained standardized and equitable classification system, defining scope and nature of job assignments for over 2,000 employees across multiple departments.
- Differentiated between work assignments, identifying job expectations and clarifying roles, leading to a 20% reduction in role ambiguity and improved employee performance.
- Supported career development options to hire and retain qualified employees, resulting in 10% decrease in turnover.
- Experience working with an HRIS and cross systems. Ulti Pro, Hyrell, Workday, and SuccessFactors.
- Advise and coach Leaders on human resource issues including the interpretation and application of relevant legislation, corporate policies, practices and programs. Answer associate inquiries on said policies.
- Develop, manage, coordinate, administer and consult on a variety of policies, programs and activities covering multiple HR activities across assigned regions.
- Conducted comprehensive analyses of compensation and classification data, identifying trends and recommending adjustments to enhance organizational effectiveness.
- Facilitated workshops and training sessions on classification and compensation principles, promoting understanding and compliance among managers and employees.
- VA
Human Resources Analyst
VA STATE POLICE
05.2022 - 01.2023
- Implemented a competitive and fair compensation system for over 3,000 employees, resulting in a 10% increase in employee satisfaction with their pay packages.
- Provided updates of classification specifications, ensuring alignment with evolving job roles and industry standards.
- Lead HR projects and initiatives, both locally and at a regional/Global Office level.
- Advise and coach Leaders on human resource issues including the interpretation and application of relevant legislation, corporate policies, practices and programs. Answer associate inquiries on said policies.
- Develop, manage, coordinate, administer and consult on a variety of policies, programs and activities covering multiple HR activities across assigned regions.
- Supported career development options, enabling the State Police to attract and retain highly qualified personnel, contributing to a 15% decrease in employee turnover.
- Conducted comprehensive analyses of compensation and classification data, identifying areas for improvement, and recommending strategic adjustments.
- Developed and implemented recruitment strategies, resulting in 20% increase in hiring diverse candidates.
- Experience working with an HRIS and cross systems. Ulti Pro, Hyrell, Workday, and SuccessFactors.
- Facilitated training sessions and workshops on classification and compensation principles, fostering understanding and compliance among managers and staff.
- Managed a portfolio of HR projects, including performance management initiatives and employee engagement programs, ensuring timely completion and adherence to budgetary constraints.
- Maintained accurate records and documentation of classification and compensation processes, ensuring compliance with state regulations and organizational policies.
Human Resources Analyst
DEPT. OF MEDICAL ASSISTANT SERVICES
01.2022 - 05.2022
- Orchestrated a competitive and fair compensation system for a workforce of 1,500 employees, resulting in a 12% increase in employee satisfaction with their compensation packages.
- Established and maintained a standardized and equitable classification system, defining job assignments for various roles within the department.
- Provided updates of classification specifications, ensuring accuracy and alignment with evolving job requirements.
- Develop, manage, coordinate, administer and consult on a variety of policies, programs and activities covering multiple HR activities across assigned regions.
- Differentiated between work assignments, clarifying job expectations and improving employee performance by 15%.
- Experience working with an HRIS and cross systems. Ulti Pro, Hyrell, Workday, and SuccessFactors.
- Actively participated in a collaborative workgroup with Clinical Specialists and Information Technology staff, contributing to the successful implementation of the Electronic Health Record (EHR) system.
- Supported career development options, resulting in 10% decrease in turnover and an increase in retention.
- Advise and coach Leaders on human resource issues including the interpretation and application of relevant legislation, corporate policies, practices and programs. Answer associate inquiries on said policies.
- Conducted thorough analyses of compensation and classification data, identifying trends and making strategic recommendations for improvement.
- Collaborated with departmental leaders to develop and implement targeted recruitment strategies, resulting in the hiring of 100 new employees within a 6-month period.
- Facilitated training sessions on classification and compensation principles, enhancing understanding and compliance among departmental staff.
- Managed HR projects related to performance management and employee development, ensuring completion within budget and timeline constraints.
Human Resources Onboarding Specialist
VCU HEALTH SYSTEMS
08.2021 - 01.2022
- Spearheaded onboarding process for 200+ newly hired employees, ensuring integration and reducing time-to-productivity by 20%.
- Championed HR values by planning/managing programs, resulting in 15% increase in engagement and retention.
- Directed staff in promoting and implementing HR initiatives, fostering positive culture and reinforcing values.
- Utilized Oracle and other HRIS Systems to streamline onboarding processes, enhancing efficiency and accuracy.
- Completed project implementation of Electronic Health Record (EHR) system, contributing to improved patient care.
- Managed HR operations, including recruitment, selection, orientation, training, coaching, counseling, and disciplinary actions for a team of 10 staff members.
- Planned, monitored, appraised, and reviewed staff job contributions, ensuring alignment with goals and objectives.
- Facilitated training sessions and workshops on HR best practices, compliance, and onboarding procedures.
- Experience working with an HRIS and cross systems. Ulti Pro, Hyrell, Workday, and SuccessFactors.
- Implemented strategies to enhance onboarding, resulting in a 25% increase in employee satisfaction surveys.
- Maintained up-to-date knowledge of industry trends, regulations, and best practices in human resources, incorporating insights into program development and execution.
Human Resources Generalist
CITY OF RICHMOND
Richmond
08.2020 - 08.2021
- Spearheaded planning, monitoring, and appraisal of employee work results, training managers to effectively coach and discipline employees, resulting in a 15% improvement in employee performance evaluations.
- Facilitated resolution of employee grievances, fostering a positive work environment and reducing turnover by 10%.
- Enhanced organization's human resources by planning, implementing, and evaluating employee relations and HR policies, programs, and practices, leading to a 20% increase in employee satisfaction.
- Collaborated with Clinical Specialists and Information Technology staff in a work group to complete the project implementation of the Electronic Health Record (EHR) system, improving data accuracy and patient care.
- Managed human resources operations, including recruitment, selection, orientation, training, coaching, counseling, and disciplinary actions for a team of 15 staff members.
- Experience working with an HRIS and cross systems. Ulti Pro, Hyrell, Workday, and SuccessFactors.
- Develop, manage, coordinate, administer and consult on a variety of policies, programs and activities covering multiple HR activities across assigned regions.
- Planned and implemented employee initiatives, resulting in 25% decrease in workplace conflicts and grievances.
- Conducted comprehensive analyses of employee feedback and engagement survey data, identifying trends and recommending strategic interventions to improve organizational culture.
- Richmond, VA
Branch Manager
SENIOR HEALTHCARE
Midlothian
07.2019 - 03.2020
- Generated 150+ leads through targeted marketing campaigns and strategic networking initiatives, resulting in a 30% increase in client base.
- Collaborated with Clinical Specialists and Information Technology staff in a workgroup to successfully implement the Electronic Health Record (EHR) system, improving operational efficiency and patient care delivery.
- Cultivated and maintained strong client relationships by conducting regular meetings and consultations, resulting in a 25% increase in client satisfaction ratings.
- Implemented customized staffing solutions to address client needs, resulting in a 20% improvement in employee retention rates.
- Lead generation and deal closure, achieving a 20% increase in revenue in first quarter.
- Analyzed market trends and competitor activities to identify new business opportunities and drive revenue growth.
- Led a team of 10 staff members, providing guidance and support in achieving branch goals and objectives.
- Developed and implemented sales strategies and tactics to penetrate new markets and expand business reaches.
- Ensured compliance with regulatory requirements and company policies in all aspects of branch operations.
- Participated in professional development activities to enhance leadership and management skills, staying current with industry best practices and trends.
- Midlothian, VA
Human Resources Manager
RESULTS COMPANIES LLC
Richmond
03.2018 - 04.2019
- Trained managers in coaching and discipline, resulting in 15% improvement in employee performance evaluations.
- Resolved employee grievances, fostering a positive work environment and reducing turnover by 10%.
- Planned, implemented, and evaluated employee relations and HR policies, programs, and practices, leading to a 20% increase in employee satisfaction.
- Collaborated with a work group to complete project implementation of Electronic Health Record (EHR) system.
- Lead HR projects and initiatives, both locally and at a regional/Global Office level.
- Experience working with an HRIS and cross systems. Ulti Pro, Hyrell, Workday, and SuccessFactors.
- Ensured compliance with HR regulations and standards, minimizing legal risks and liabilities.
- Advise and coach Leaders on human resource issues including the interpretation and application of relevant legislation, corporate policies, practices and programs. Answer associate inquiries on said policies.
- Develop, manage, coordinate, administer and consult on a variety of policies, programs and activities covering multiple HR activities across assigned regions.
- Richmond, VA
Human Resources Director
BEAUFONT HEALTH & REHAB CENTER
Richmond
03.2017 - 03.2018
- Managed HR operations, including recruitment, selection, orientation, training, and performance appraisal.
- Directed staff and implemented HR values, resulting in improved employee engagement and productivity.
- Advise and coach Leaders on human resource issues including the interpretation and application of relevant legislation, corporate policies, practices and programs. Answer associate inquiries on said policies.
- Collaborated with Clinical Specialists and IT staff on EHR project implementation.
- Utilized Oracle HRIS to streamline HR processes and enhance efficiency.
- Richmond, VA
Human Resources Director
CONSULATE HEALTH CARE
Ashland
03.2016 - 03.2017
- Planned and managed HR programs, ensuring compliance with FLSA, Department of Labor, and SEC regulations.
- Recruited, trained, and managed HR staff, enhancing departmental productivity.
- Participated in EHR project implementation, contributing to improved patient care.
- Ashland, VA
Human Resources/Credentialing Specialist
WELLPOINT INC./ANTHEM BLUE CROSS BLUE SHIELD
Henrico
05.2005 - 03.2016
- Recruited, trained, and managed HR staff, enhancing departmental productivity.
- Lead HR projects and initiatives, both locally and at a regional/Global Office level.
- Spearheaded planning, monitoring, and appraisal of employee work results, training managers to effectively coach and discipline employees, resulting in a 15% improvement in employee performance evaluations.
- Facilitated resolution of employee grievances, fostering a positive work environment and reducing turnover by 10%.
- Advise and coach Leaders on human resource issues including the interpretation and application of relevant legislation, corporate policies, practices and programs. Answer associate inquiries on said policies.
- Collaborated with a work group to complete project implementation of Electronic Health Record (EHR) system.
- Provide HR consultation for groups in both Canada and the United States. Areas of accountability could include several of the following: performance management, compensation, leave management, employee engagement, wellness, employee relations and/or reporting.
- Ensured compliance with HR regulations and standards, minimizing legal risks and liabilities.
- Ensured that all nurses that are taking phone calls are licensed in that state and in Canada.
- Develop, manage, coordinate, administer and consult on a variety of policies, programs and activities covering multiple HR activities across assigned regions.
- Henrico, VA
Education
Doctorate - Business Administration
UNIVERSITY OF PHOENIX
Glen Allen, VA09.2021
Master's - Human Resources Management
UNIVERSITY OF PHOENIX
Glen Allen, VA06.2014
Bachelors - Business Management
ECPI UNIVERSITY
Glen Allen, VA11.2011
Skills
- Coaching and counseling
- Designing and directing
- Employee relations
- HRIS proficiency
- Human resources management
- Strategic decision-making
- Information systems
- Needs assessment
- Organizational development
- Policy development
- Recruitment strategy
- Training program design
- Client relationship management
- Performance evaluation
- HR policy implementation
- Compliance management
- Talent management
- Conflict resolution
- Data analysis
- Project management
- Effective communication
- Leadership development
- Team building
- Change management
- Project planning
- Payroll processing and benefits administration
- Negotiation skills
- Staff recruiting and retention
- Employee empowerment and engagement
- Confidentiality maintenance
Timeline
Human Resources Coordinator
NUCOR INSULATED PANEL GROUP
04.2024 - Current
Human Resources Manager
ACHILLES FOOT AND ANKLE CENTER
04.2023 - 11.2023
Human Resources Analyst II
VA STATE UNIVERSITY
01.2023 - 04.2023
Human Resources Analyst
VA STATE POLICE
05.2022 - 01.2023
Human Resources Analyst
DEPT. OF MEDICAL ASSISTANT SERVICES
01.2022 - 05.2022
Human Resources Onboarding Specialist
VCU HEALTH SYSTEMS
08.2021 - 01.2022
Human Resources Generalist
CITY OF RICHMOND
08.2020 - 08.2021
Branch Manager
SENIOR HEALTHCARE
07.2019 - 03.2020
Human Resources Manager
RESULTS COMPANIES LLC
03.2018 - 04.2019
Human Resources Director
BEAUFONT HEALTH & REHAB CENTER
03.2017 - 03.2018
Human Resources Director
CONSULATE HEALTH CARE
03.2016 - 03.2017
Human Resources/Credentialing Specialist
WELLPOINT INC./ANTHEM BLUE CROSS BLUE SHIELD
05.2005 - 03.2016
Doctorate - Business Administration
UNIVERSITY OF PHOENIX
Master's - Human Resources Management
UNIVERSITY OF PHOENIX
Bachelors - Business Management
ECPI UNIVERSITY