Shawna Dye
Lebanon
Summary
Dynamic Deli Associate with proven expertise at Valero in food safety and customer engagement. Skilled in accurate cash handling and inventory management, I consistently enhanced customer satisfaction through effective communication and product knowledge. Recognized for maintaining high cleanliness standards and collaborating with team members to drive sales initiatives.
Overview
1
1
year of professional experience
Work History
Deli Associate
Valero
07.2025 - 10.2025
- Operated deli slicers and other equipment to prepare high-quality food products.
- Assisted customers with product selection, providing recommendations and ensuring satisfaction.
- Maintained cleanliness and organization of deli area, adhering to safety regulations and health standards.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored inventory levels, notifying management of stock shortages or discrepancies.
- Prepared specialty food items according to customer requests and company recipes.
- Processed transactions accurately using point-of-sale systems for cash handling.
- Engaged in ongoing training to enhance product knowledge and customer service skills.
Key Holder
Dollar General
07.2024 - 03.2025
- Assisted in maintaining store organization and cleanliness to enhance customer experience.
- Supported inventory management by restocking merchandise and monitoring stock levels.
- Provided excellent customer service through effective communication and problem-solving skills.
- Operated point-of-sale systems accurately during transactions to ensure smooth checkout processes.
- Learned company policies and procedures to adhere to operational standards consistently.
- Collaborated with team members to create a positive shopping environment for customers.
- Engaged customers with product knowledge and recommendations to drive sales initiatives.
- Participated in training sessions to develop skills related to retail operations and customer engagement.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Education
High School Diploma -
Castlewood High School
Castlewood, VA06-2001
Skills
- Food safety
- Safe food handling practices
- Cleaning and sanitizing
- Customer engagement
- Workplace safety
- Stock rotation
- Cleanliness and sanitation
- Cooking
- Proper food handling
- Accurate money handling
- Knife handling skills
- Inventory rotation
- Sales proficiency
- Cash handling proficiency
- Product presentation
- Order taking accuracy
- Allergen awareness
- Product sampling
- Register operations
Timeline
Deli Associate
Valero
07.2025 - 10.2025
Key Holder
Dollar General
07.2024 - 03.2025
High School Diploma -
Castlewood High School