Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Shay Brownlee

Scottsville

Summary

Dynamic Escrow Officer at Closure Title & Settlement Co. with a proven track record in client relationship building and legal compliance. Expert in managing multiple accounts while ensuring meticulous documentation and timely closings. Recognized for enhancing operational efficiency and fostering industry connections, leading to increased referrals and repeat business.

Overview

7
7
years of professional experience

Work History

Escrow Officer

Closure Title & Settlement Co.,
01.2020 - Current
  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
  • Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
  • Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
  • Reduced turnaround time in processing final documents by efficiently coordinating with title companies, attorneys, and other stakeholders.

Office Assistant

Bethel Builders, LLC
08.2018 - 12.2019
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Maintained strong relationships with suppliers, leading to favorable pricing negotiations and reliable delivery schedules for materials.
  • Conducted thorough research on materials costs and availability, leading to more accurate estimates and better-informed decisions.
  • Coordinated with project teams to ensure that approved budget allowances were accurately reflected in final project cost estimates.

Education

Fluvanna County High School
Fluvanna, VA

Skills

  • Notary public certification
  • Legal compliance awareness
  • Industry networking
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Team collaboration
  • Decision-making
  • Client relationship building

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Outdoor Recreation
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Escrow Officer

Closure Title & Settlement Co.,
01.2020 - Current

Office Assistant

Bethel Builders, LLC
08.2018 - 12.2019

Fluvanna County High School

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Shay Brownlee