Shayana Brown
Richmond
Summary
Successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Sales Associate
Old Navy
11.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Business
Virginia Commonwealth University
Richmond, VA08.2027
Skills
- Dispute Mediation
- Cash Handling Accuracy
- Cash Register Operation
- Customer Service
- Sales Trends
- Sales Training
- Adapt to Diverse Groups
- Social Perceptiveness
Timeline
Sales Associate
Old Navy
11.2022 - 08.2023
Bachelor of Science - Business
Virginia Commonwealth University
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