Shayann Cotter
Crockett
Summary
Offering compassionate nature and strong desire to make difference in mental health care, eager to develop and grow in this field. Brings ability to quickly learn and apply mental health principles and therapeutic communication techniques. Ready to use and develop skills in patient assessment and care planning in a registered nurse role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Nurse Intern
Twin County Regional Hospital
Galax, VA
11.2025 - Current
- Implemented infection control measures, contributing to a safe healthcare environment.
- Proactively sought out opportunities to learn from experienced nurses and other healthcare professionals, growing in clinical knowledge and aptitude.
- Developed strong time-management skills by balancing multiple responsibilities during fast-paced hospital shifts.
- Administered medication and monitored patient responses to ensure effective treatment plans.
- Conducted mental health assessments to identify patient needs and establish appropriate interventions.
- Implemented crisis intervention techniques to de-escalate volatile situations effectively.
- Enhanced patient safety by consistently conducting thorough risk assessments and initiating appropriate interventions as needed.
Personal Care Assistant
Care Advantage
Wytheville, VA
08.2025 - 11.2025
- Facilitated household maintenance and organization tasks.
- Facilitated meal preparation processes to enhance kitchen efficiency.
- Facilitated medication adherence by implementing reminder systems for clients.
Student Nurse Extern
Wythe County Community Hospital
Wytheville, VA
02.2025 - 05.2025
- Assisted with patient assessments, vital sign monitoring, and medication administration under the supervision of registered nurses
- Demonstrated proficiency in using medical equipment such as IV pumps, blood pressure monitors, and oxygen delivery systems
- Followed infection control protocols to prevent the spread of diseases within healthcare settings
- Developed strong communication skills through effective interaction with patients from diverse backgrounds
- Maintained confidentiality of patient information in accordance with HIPAA regulations
- Served as a reliable resource for fellow students by sharing knowledge and providing assistance
- Closely monitored changes in patients' conditions and promptly reported any abnormalities or concerns
- Demonstrated ability to prioritize tasks efficiently while providing compassionate care
- Completed clinical rotations in various departments, including medical-surgical, intensive care, and obstetrics
Emergency Room Monitor Technician
Wythe County Community Hospital
Wytheville, VA
11.2024 - 02.2025
- Maintained inventory of medical supplies and restocked as needed to ensure availability during emergencies or high-demand periods
- Performed electrocardiograms (EKGs) on patients experiencing cardiac symptoms or under cardiac monitoring
- Aided in resuscitation efforts during cardiopulmonary arrest situations following standardized guidelines
- Assisted in the application of casts, splints, and other orthopedic devices to support patient injuries
- Maintained accurate records of all procedures performed on patients in accordance with hospital policies and regulations
- Ensured compliance with HIPAA regulations and maintained strict confidentiality of patient information at all times
- Assisted physicians and nurses with various medical procedures such as wound care, splinting, and suturing
- Provided immediate medical assistance to patients in the emergency room, including performing vital signs assessments and administering basic first aid
Psychiatric Care Technician
Southwest Virginia Mental Health Institute
Marion, VA
04.2024 - 10.2024
- Monitored vital signs and reported any abnormalities to the nursing staff
- Provided direct patient care, including bathing, grooming, and feeding assistance
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Documented patient information accurately and timely in electronic medical records system
- Responded promptly to call lights and requests for assistance from patients
- Ensured compliance with infection control protocols during all patient interactions
- Supported patients' emotional well-being through active listening and compassionate communication
- Maintained confidentiality of patient information at all times
Registrar
Wythe County Community Hospital
Wytheville, VA
11.2023 - 05.2024
- Managed patient registration process, ensuring accurate and timely collection of demographic and insurance information
- Implemented electronic medical records system, resulting in improved efficiency and reduced paperwork errors by XX%
- Maintained confidentiality of patient information in compliance with HIPAA regulations
- Performed data entry tasks accurately and efficiently to update patient records
- Provided administrative support such as answering phone calls, scheduling appointments, faxing documents etc
- Worked closely with clinical staff to ensure seamless coordination between front desk operations and patient care activities
Education
Associate of Science - Nursing
Wytheville Community College
Wytheville, VA05.2026
Skills
- Suicide risk assessment
- Psychiatric assessment
- EMR documentation
- Care plan development
- Task delegation
- Crisis intervention
- Group therapy facilitation
- Medication and IV administration
- Teamwork and collaboration
- Certified in CPR/AED
- Electronic health records
Certification
- CPR Certification
- BLS Certification
Timeline
Behavioral Health Nurse Intern
Twin County Regional Hospital
11.2025 - Current
Personal Care Assistant
Care Advantage
08.2025 - 11.2025
Student Nurse Extern
Wythe County Community Hospital
02.2025 - 05.2025
Emergency Room Monitor Technician
Wythe County Community Hospital
11.2024 - 02.2025
Psychiatric Care Technician
Southwest Virginia Mental Health Institute
04.2024 - 10.2024
Registrar
Wythe County Community Hospital
11.2023 - 05.2024
Associate of Science - Nursing
Wytheville Community College