Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayla Boisseau

Richmond

Summary

Detail-oriented and dependable professional with experience in customer service, retail, and financial services. Currently working as a Financial Service Representative in a credit union environment, handling transactions, assisting members with accounts, and ensuring accuracy and confidentiality. Strong ability to work in fast-paced settings, communicate effectively, and provide excellent customer support. Known for reliability, adaptability, and maintaining high service standards.

Overview

4
4
years of professional experience

Work History

Financial Services Representative

Argent Credit Union
Richmond, VA
09.2025 - Current
  • Assisted members with account inquiries and transaction processing.
  • Educated clients on financial products and services to enhance understanding.
  • Processed loan applications, ensuring compliance with credit union policies.
  • Maintained accurate records of member interactions and transactions.

Team Member

Chic-Fil-A
Richmond, VA
05.2024 - 09.2025
  • Greeted customers warmly and ensured prompt, friendly service
  • Took accurate orders and processed cash/card transactions using POS systems
  • Worked efficiently in a fast-paced environment during peak hours
  • Collaborated with team members to maintain smooth operations

E-Commerce Personal Shopper

Kroger
Richmond, VA
09.2021 - 04.2024
  • Assisted customers in selecting products based on preferences and needs.
  • Navigated online store platforms to fulfill orders accurately.
  • Communicated with team members to resolve customer inquiries efficiently.
  • Maintained knowledge of current promotions and product availability.

Education

High School Diploma -

Armstrong High School
Richmond, VA

Skills

    Customer Service & Communication

    Cash Handling & Financial Transactions

    Attention to Detail

    Fast Learner & Adaptable

    Critical Thinking

Timeline

Financial Services Representative

Argent Credit Union
09.2025 - Current

Team Member

Chic-Fil-A
05.2024 - 09.2025

E-Commerce Personal Shopper

Kroger
09.2021 - 04.2024

High School Diploma -

Armstrong High School
Shayla Boisseau