Shayla Miller
Moneta
Summary
Registered Nurse with a proven track record at Carilion, excelling in patient and family advocacy, and complex problem-solving. Renowned for delivering culturally-sensitive care and leading nursing staff with emotional intelligence. Achieved significant improvements in patient care strategies and nursing satisfaction through innovative leadership and clinical expertise. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
6
6
years of professional experience
Work History
Registered Nurse, Palliative
Carilion
01.2023 - Current
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Registered Nurse
Carilion
06.2019 - 12.2022
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Investigated and resolved issues affecting hospital operations and patient care.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
ADN -
Virginia Western Community College
Roanoke, VA06-2019
Skills
- Culturally-sensitive care
- Precepting
- IV management
- Medical assessment
- Discharge coordination
- Nursing staff leadership
- Intake and discharge
- Complex Problem-solving
- Emotional intelligence
- Patient relations
- Patient management
- Patient and family advocacy
- Team coordination
Timeline
Registered Nurse, Palliative
Carilion
01.2023 - Current
Registered Nurse
Carilion
06.2019 - 12.2022
ADN -
Virginia Western Community College
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