Shaylee Jewell
Phenix
Summary
Personable and friendly assistant store manager who is dedicated to providing the highest level of service and quickly learns and masters new processes. Self-motivated with a strong work ethic and capacity to multi-task. Reliable and punctual. Areas of expertise include computer skills, people management, and scheduling with a passion to help and direct others.
Overview
16
16
years of professional experience
Work History
Receptionist
Court House
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Assistant Store Manager
Subway
06.2016 - 10.2019
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Oversee all daily operations for our store.
- Balanced the needs of multiple customers simultaneously in a fast-paced environment.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Recruited, hired, coached and trained team members.
- Processed shipments and maintained organized stock shelves.
- Communicated store policy violations to the leadership team in a timely manner.
Associate/Stocker
02.2016 - 03.2016
- Stocked, priced, front-faced and rotated merchandise.Maintained knowledge of current product locations.Stocked displays with new and transferred merchandise.Handled resets according to schedule, including deleted and new merchandise.
- Managed, whole counts, vendor counts, ad counts and inventory audits.
- Created ticket orders and requested grocery orders.
Shift Lead
Aldi
07.2014 - 10.2015
- Praised by management for being a fast and efficient worker, requiring little supervision.
- Executed cash transactions quickly and accurately.
- Greeted all customers.
- Delegated tasks to team members to optimize productivity.
- Handled products and equipment in accordance with safety and sanitation guidelines.
- Directed and managed all functions of the dairy, frozen, produce and bakery departments.Directed and managed all functions of the dairy, frozen, produce and bakery departments.
- Conducted price checks for cashiers and service clerks.
- Ordered and shelved weekly sale items for customers.
- Organized and positioned product cases in produce warehouse and walk-in cooler.
- Stocked meat cases.
- Broke down heavy pallet loads of cases, boxes and bags.
Teacher Assistant
Preschool Academy
07.2013 - 07.2014
- Assisted teacher with classroom learning activities, kept children on schedule, assisted with meals and reading time and carried out disciplinary actions.
Assistant Manager
03.2008 - 04.2013
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Oversaw all daily operations.
- Communicated store policy violations to the leadership team in a timely manner.
- Kept the store front clean and maintained neat, orderly product displays.
- Collaborated with team members to give exceptional customer service.
- Unloaded trucks, stocked shelves and conducted inventory audits.
Education
High School Diploma - Business
North Adams Jerome High School
North Adams, MIJackson Community College
Jackson, MISkills
- Inventory control procedures
- Employee scheduling
- Cash handling accuracy
- Excellent multi-tasker
- Organized
- Detail-oriented
- Ad
- Cash handling
- Customer service
- Detail-oriented
- Fast
- Inventory control
- Inventory
- Leadership
- Neat
- Reading
- Safety
- Scheduling
- Supervision
- Teacher
- Phone
Timeline
Receptionist
Court House
06.2023 - Current
Assistant Store Manager
Subway
06.2016 - 10.2019
Associate/Stocker
02.2016 - 03.2016
Shift Lead
Aldi
07.2014 - 10.2015
Teacher Assistant
Preschool Academy
07.2013 - 07.2014
Assistant Manager
03.2008 - 04.2013
High School Diploma - Business
North Adams Jerome High School
Jackson Community College
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