Sheerinita Lawrence
Chesapeake
Summary
Dedicated professional with a proven track record at Tons of Love, enhancing client quality of life through compassionate care and excellent time management. Expert in elder care and housekeeping, I significantly reduced guest complaints at Hampton Inn Suites by proactively managing team productivity. Skilled in building strong relationships and efficient problem-solving, I consistently exceed employer expectations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Caregiver
Tons of Love
05.2020 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
Housekeeper Supervisor
Hampton Inn Suites
04.2014 - 09.2018
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports, and other business documentation.
- Managed staff of Number housekeepers.
- Reduced guest complaints through proactive identification and resolution of potential issues within the facilities.
- Managed inventory levels, ensuring adequate supplies were available for daily operations without excess waste or shortage.
- Managed laundry sorting, washing, drying, and ironing.
Security Officer
Planters Peanuts
05.2007 - 09.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Issued access cards to authorized personnel to monitor access points.
Package Scanner
QVC Distribution Center
03.2009 - 01.2013
- Increased package scanning efficiency by utilizing advanced scanning equipment and software.
- Served as a reliable team member, consistently arriving to work on time, prepared, and ready to contribute to daily operations and overall team success.
- Adhered to strict quality control standards while performing daily tasks, resulting in fewer errors and increased customer satisfaction.
- Managed time effectively, balancing multiple tasks and maintaining high levels of productivity during periods of both low and high shipment volume.
- Contributed to a positive work environment by fostering teamwork and collaboration among fellow package scanners.
- Enhanced package tracking accuracy through diligent scanning and data entry of shipment information.
- Communicated effectively with supervisors to report any issues or discrepancies found during the scanning process.
- Supported team members in managing high-volume package flow during peak periods, ensuring timely deliveries.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected items to identify discrepancies and damages and reported to supervisor.
Education
High School Diploma - General Studies
Smithfield High
Smithfield, Virginia06.1991
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Housekeeping
- Strong ethics
- Meal preparation
- Relationship building
- Verbal and written communication skills
- Medication and appointment reminders
- Direct patient care
- Client transportation
- Daily living activities assistance
- Fast learner
Certification
PCA
Timeline
Caregiver
Tons of Love
05.2020 - Current
Housekeeper Supervisor
Hampton Inn Suites
04.2014 - 09.2018
Package Scanner
QVC Distribution Center
03.2009 - 01.2013
Security Officer
Planters Peanuts
05.2007 - 09.2014
High School Diploma - General Studies
Smithfield High
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